problem with the payment

  • Resolved borisp

    (@borispp)


    3 years, 10 months ago

    Hello,
    I try to buy your plugin but it doesn’t work. After adding my credit card number I get a loading indicator that stays on the screen indefinitely. The download does not come. And I am not charged. I changed browsers but without success (chrome / chromium / brave). How can I proceed?
    thank you

    • This topic was modified 3 years, 10 months ago by borisp.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 10 months ago

    Hi @borispp

    This forum is only for free plugin relate things.
    Because of that could I kindly ask you to contact us directly via e-mail?
    E-mail: [ support (at) backupbliss dot com ]

    For now I can suggest you to try without any external browser extension.
    Especially ad-block or pop-up blocker, these can block background requests.

    Thank you!

    Thread Starter borisp

    (@borispp)

    3 years, 10 months ago

    Thank you !

Viewing 2 replies - 1 through 2 (of 2 total)

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