Problem with the plugin

  • Resolved vveronica87

    (@vveronica87)


    9 years, 3 months ago

    I have a problem with the plugin when I click on any movie I get redirected to the video’s YouTube page.
    Can you help me please.
    The plugin is updated to version 2.1.3 and have wordpress 4.7.2.

Viewing 7 replies - 1 through 7 (of 7 total)
  • anoopranawat

    (@anoopranawat)

    9 years, 3 months ago

    Hello,

    Sorry for inconvenience.

    Can you please share your website URL so that our team will inspect the code and go through the issues that you are facing.

    Thread Starter vveronica87

    (@vveronica87)

    9 years, 3 months ago

    Thank you very much!
    Here is the URL:
    http://www.stefanomartinelli.net/site/cabaret/

    mitchpowell

    (@mitchpowell)

    9 years, 2 months ago

    For having a name like wponlinesupport, your support forum really isn’t very helpful at all. Most of the topics have no replies at all, unresolved, and the ones that do have replies are like this one, where the person showed you their URL and then there’s no followup for those of us wondering how it ever got resolved.

    wponlinesupport

    (@wponlinesupport)

    9 years, 2 months ago

    Hello,

    Many time user also share their issue on our website fourm or by mails as well as on WordPress fourm. And once issue fixed user or we mark topic as resolved.

    wponlinesupport

    (@wponlinesupport)

    9 years, 2 months ago

    If you check the link provided by user is now fixed.

    tracyban

    (@tracyban)

    9 years ago

    yes, but how did you fix it?

    anoopranawat

    (@anoopranawat)

    9 years ago

    Hello,

    When our plugin’s js conflict with other plugin’s js or theme, That time link redirect to youtube.So fix the js issue and resolved this bug.

    Thanks & Regards
    Wp Online Support

Viewing 7 replies - 1 through 7 (of 7 total)

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