Problem with theme – Error uploading files

  • pozoalcon

    (@pozoalcon)


    8 months, 4 weeks ago

    Hi.

    We’ve detected an error on several websites, hosted on different servers, that prevents files from being uploaded to the WordPress media library. In all cases, deactivating the Phlox Core Elements plugin resolves the issue. Additionally, the Site Health section displays the critical error seen in this screenshot: https://prnt.sc/gDwDyoh8hrlE. Clicking on “How to Fix” takes you to the page: https://docs.phlox.pro/article/240-managing-license#activate-license, which explains how to activate the license. However, we’re using the free version of Phlox. This is very unusual.

    Thank you.

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