• Resolved alexsusorov

    (@alexsusorov)


    Trying to make a header with a video background. I’m uploading a video file and a cover image. The cover is displayed on the page, but video playback does not start. Video file downloaded from YouTube (MP4). If I use video from YouTube (by URL), it does not work either. Checked in different browsers. What could be the problem?

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  • Hi @alexsusorov,

    Is the site online so I can take a quick look?

    Thread Starter alexsusorov

    (@alexsusorov)

    I sent you an email with a link to the site. Thanks for the help.

    What was the solution? I have the same problem. Videos I’ve had work with other themes are not showing in One Page Express.

    UPDATE: It does work if I give an URL to a YouTube video. If I give an URL to an MP4 it doesn’t work. If I select a locally-stored MP4, it does not work. When I save and then return to the header settings, if I selected a local video file, it will not persist in the settings.

    • This reply was modified 9 years, 1 month ago by jamessnell.

    Hi,

    This is a bug in the theme. There will be an update available today or tomorrow and it will include the fix for this.

    Horea Radu

    (@horearadu)

    I’m marking this issue as resolved. If you still have problems, please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)

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