Ciao @hellsbrigade,
Thanks for reaching out! I used Google Translate to translate your message. Hope that’s okay with you 🙂
The connection and sharing problem with Publicize and your social media isn’t related to any connection issues as Jetpack looks nicely connected with your site, which is a great place to start.
If I got you correctly, even if your social media accounts are well connected (as per screenshot N.2), you cannot check and/or uncheck the boxes on your post editor to select and unselect the social media on the Publicize’s Pubblicizza - Impostazioni option. Is that correct?
If so, I wonder if it could be a conflict between Elementor and/or the editor you’re currently using to write your post. Could you please try turning it off temporarily, and check whether the social media Pubblicizza - Impostazioni allows you now to select and deselect your social media accounts?
Let me know what you find out and we’ll take it from there if necessary.
Grazie!
Thread Starter
erbenda
(@hellsbrigade)
Ho provato a creare un articolo non utilizzando elementor disattivandolo ma il problema persiste o eseguito nuovamente la connessione degli account ma non cambia nulla
Hi @hellsbrigade
Could you share a screenshot so we can see what you’re describing?
You can create screenshots using something like [Snipboard](https://snipboard.io/) or [Imgur](https://imgur.com/) and post the link here.
Thread Starter
erbenda
(@hellsbrigade)
gli screen sono stati inseriti nel tread iniziale grazie
@hellsbrigade
Sorry about that!
Just to clarify is the issue that the posts will not share when published, or that you are unable to re-share the posts?
Thread Starter
erbenda
(@hellsbrigade)
il problema si pone quando creo un articolo su wordpress non lo condivide sui social perchè come si vede nel 1° screen non consente di selezionare i social su cui si vuole condividere
Hi @hellsbrigade
Thanks for clarifying! I’ve taken a further look and tested with my test website, and I can confirm that this is expected behavior for posts that were already published.
As you don’t have an active plan on your website, you can only Publicize your posts when you publish them, as you can’t share a post that was already published on your website.
After testing, let us know what you get when you publish a new post.
Thread Starter
erbenda
(@hellsbrigade)
creando il nuovo articolo il plugin conferma la condivisione ma tale condivisione non avviene su facebook come mai?
Ciao @hellsbrigade,
I took a look at the logs for the last Publicize job, and I can see that upon publishing and sharing the post on Facebook, the job didn’t go through completely because you changed your password, or Facebook has changed the session for security reasons.
Reconnecting the account should fix this on the next Publicize sharing.
If the error still persists, I wonder if there is a conflict with Elementor. Let’s see how it goes, and if you still have problems we’ll check on that.
Let me know how it goes!
Thread Starter
erbenda
(@hellsbrigade)
ho rieseguito la connessione tra jetpack e facebook come da screen sottostante
https://snipboard.io/ySG8HW.jpg
per quanto riguarda elementor ho provato già in precedenza senza ma il problema persiste
oggi ha funzionato
Glad to hear it worked! Please let us know if you have any more trouble with it.
