Problema con tracciamento WordPress-woocommerce e klavyio

  • Resolved arseni04

    (@arseni04)


    11 months, 1 week ago

    Ho un problema con un mio cliente su klaviyo, mi occupo di email marketing. I dati relativi agli acquisti che ci sono su woocommerce tramite wordpress sono sbagliati, e c’è una discrepanza con quelli di klavyio. Mi serve capire come riuscire a tracciare i visitatori del sito, persone che entrano nelle pagine, aggiungono al carrello, vanno al checkout e completato l’acquisto.Servono stringhe di codice particolari? perché ho letto che servono degli snippet custom nel tema della store, e non so bene come fare.

    Qualcuno può aiutarmi?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mahfuzur Rahman

    (@mahfuzurwp)

    11 months, 1 week ago

    Hi @arseni04,

    Thanks for reaching out!

    It sounds like you’re trying to ensure accurate event tracking between WooCommerce and Klaviyo, especially for key actions like viewing products, adding to cart, starting checkout, and completing purchases.

    The Klaviyo for WooCommerce plugin should handle most of this automatically, but for full tracking (especially custom flows), you may need to add custom event tracking snippets to your theme, depending on how your store is set up.

    Since this involves custom code and integration outside of WooCommerce core, it’s a bit outside our support scope. I’d recommend reviewing Klaviyo’s official WooCommerce integration guide here:

    👉 https://help.klaviyo.com/hc/en-us/articles/115005255808

    You can also reach out to Klaviyo support or consult a developer to help implement and verify the tracking snippets.

    Thank you.

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)

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