Se me superponen los slider y demás elementos de la página ya sea de la versión web como de la móvil, en página de producto individual se ve bien, pero en otras páginas como “cupones de descuento etc… se ve mal” nose que hacer la verdad
Hello @clarasanchez,
Thank you for reaching out,
Could you please share the fatal error message you’re getting here?
No one has reported such an issue so far, and we don’t have this issue on our end either.
It might be a cache-related issue, though; So, if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, in Elementor, please don’t forget to click on the regenerate all assets file and data in Elementor > Tools; and finally use hard-refreshing keys and recheck the issue. To refresh the page, please follow the steps explained in this link: https://www.documate.org/automation/what-is-a-hard-refresh-how-to-do-a-hard-refresh-in-any-browser/ | https://www.usmobile.com/blog/how-to-do-a-hard-refresh-on-your-browser/ | To clear cookies, use this icon: https://postimg.cc/0rtp7SS9.
Additionally, please perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product. Then provide the details as explained above.
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To see the error on WordPress, you can check the super administrator email; Or turn on the WordPress debugger mode. To enable it, please follow the steps explained in this link: https://ww.wp.xz.cn/documentation/article/debugging-in-wordpress/
Please recheck your issue and keep us posted.
I hope it helps,
Best Regards
Lo primero muchas gracias por tomarse su tiempo en contestarme e intentarme ayudar 🙂
Al final le cuento lo que hasta ahora me he dado cuenta; Desactive todos los Plugin y empecé uno a uno a ir activándolos, hasta que me di cuenta que el que me causaba el error era “Premium Addons for Elementor” activando dicho plugin me generaba una distorsión de todo lo relacionado con la maquetación que utiliza ese plugin, por tanto lo desactive, ahora todo esta más o menos bien y supongo que me tocara esperar a ver si se crea alguna actualización de dicho plugin (si a mas personas le paso) espero que así sea porque me resultaba muy comodo.
Thank you for the update.
I’m glad to hear that you were able to find it.
