Plugin Support
Laszlo
(@laszloszalvak)
Hi @alphatoure3
I am sorry to hear that you are having trouble editing your slides.
The free version of Smart Slider 3 does not have any time limitations or trial period restrictions, so you should be able to continue using it without expiration.
Based on your description, this is more likely caused by a compatibility issue or a conflict with another plugin or theme on the site. To investigate this properly, we will need some additional information about the exact problem you are experiencing.
I noticed that you have also opened a support ticket in our ticket system, and I have already replied there with a few questions and troubleshooting steps. Could you check your inbox please? ( Feel free to reply there with the requested details. )
Note: If you do not see the message, please also check your Spam or Promotions folders, as our emails sometimes end up there.
Best regards,
Laszlo.
Bonjour, j’ai procedé a une desintallation puis une nouvelle reinstallation du plugin mais le probleme reste toujours le meme. Aucune possibilité de modifier ou supprimer une diapo. Les fonctionnalité au niveau du reglage general sont tous masqué.
Plugin Support
Robert
(@robertnextendweb)
Hello @alphatoure3
Could you please share a screenshot or screen recording (you can use a software like OBS) of what you see, so we get a better idea of the issue? Feel free to respond to the ticket you have opened originally, or open a new one:
https://smartslider3.com/contact-us/support/
As a quick test, does the problem persist if you only have Smart Slider 3 installed/enabled, with a default WordPress theme, like Twenty Twenty-Five?
