• Resolved sabatinoa

    (@sabatinoa)


    Looks like your site is having a technical issue with connecting to the Site Kit authentication service.
    To get more help, ask a question on our support forum and include the text of the original error message:
    google_sk_service_connection_fail

    What’s happened? Until yesterday it was working.

    I try to sign again and appears this message:
    The request to the authentication proxy has failed with an error: cURL error 7:

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I am also receiving same error on all eight of my websites. Websites experienced technical issue and I had to enter safe mode and disable Google Site Kit. Some of these websites are stores, blogs and company websites. All are using different themes and plugins but the error is same.

    ---------------------------------------------------------
    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0.3
    Active theme: Top Store (version 1.3.6)
    Current plugin: Site Kit by Google (version 1.85.0)
    PHP version 7.4.32
    
    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 34 of the file /FOLDER/wp-content/plugins/google-site-kit/includes/loader.php. Error message: require_once(): Failed opening required '/FOLDER/wp-content/plugins/google-site-kit/includes/Core/Assets/Assets.php' (include_path='.:/opt/alt/php74/usr/share/pear')

    ————————————————————–`

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @sabatinoa thanks for getting in touch. Sorry to hear you’re experiencing this. To help you with this could you please share your Site Health Information using this private form. Please ensure you include your hosting provider in the form.

    You could also try a Site Kit reset which may fix the issue but note that doing this will disconnect all other users including the admin who set it up and they will need to connect once more.

    Let me know if you have any further questions.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @bilalscientist Please could you open your own new topic where we will be able to assist you individually with your issue, thanks.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems’ is closed to new replies.