Problems

Dear @swinn,

Thanks for the topic.

I want to mention that this attribute automatically gets added in the ‘Subscribe and get a file’ type.

See the screenshot below:

Here you can also add the file that you would like to be downloaded.

See the screenshot below:

Please use this type; there is no need to use the slug.

Regarding the type being black, please provide us with a screenshot, as we checked and couldn’t find a black part in the popup.

Regarding the refund, please contact us via this form for further discussion. Our customer care specialists are always ready to help you.
Commercial products are not supported in these forums.

Thank you.