Problems accessing Appearance – Customize

  • nrob63

    (@nrob63)


    9 years, 8 months ago

    I installed the Contact Form 7 plugin now whenever the plugin is activated I can not access Appearance – Customize just keep getting

    The (website URL) page isn’t working

    (website URL) is currently unable to handle this request.

    If I deactivate the plugin it works fine then re-activate and it’s broken again.

    Any ideas what could be causing this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • ThemeSumo

    (@themesumo)

    9 years, 8 months ago

    Does this also happen if you’re using the default TwentySixteen theme?

    Thread Starter nrob63

    (@nrob63)

    9 years, 8 months ago

    I have tried the Twenty Sixteen theme and the Bootstrap Canvas WP themes and it seems to work ok, once I activate the Responsive Theme I have problem again.

    ThemeSumo

    (@themesumo)

    9 years, 8 months ago

    I think you should post in the Responsive Theme support area and their team may be able to help you out.

    I weren’t able to replicate the issue however, the Customizer seemed to work fine with CF7 installed and active.

    Is everything upto-date?

    Thread Starter nrob63

    (@nrob63)

    9 years, 8 months ago

    Everything is up to date, only downloaded yesterday, I’ll post in the responsive support area and see if they can advise.

    Thanks for trying to help.

Viewing 4 replies - 1 through 4 (of 4 total)

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