Problems Check-out Woocommerce

  • Resolved timartinho

    (@timartinho)


    3 years, 7 months ago

    Hello,
    I’ve got this theme (Mixy) a while ago and been trying to configure it but I’m facing a BIG error. Check-out works well, I have the pages setup, but when I’m doing the checkout (when you add the address and your info), I get an error. The orders show on wp-admin but no email is sent to the customer nor the page gives the results with the payment method details (back transfer). It just gives a bar with a error and stays on the same page.
    Information you might need for this on this Drive folder:
    https://drive.google.com/drive/folders/1-nRnUSRAYXTSYz3Kc6WaQwH7RK2WIq3b?usp=sharing
    Error logs, some screenshots of the current config, screenshot of the error and the status of the woocommerce are inside.
    I assume that’s a good starting to point to ask for help, lmk if this is still ambiguous.
    The website in question is:
    https://garrafeiraboavista.pt
    Appreciate if you could help me, I’m starting to desperate. I’ve tried everything I can possibly think off and I don’t know what to do anymore.
    I’m sorry for wasting your time.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter timartinho

    (@timartinho)

    3 years, 7 months ago

    Solved!

    The server had mail issues and I sorted installing a SMTP Plugin.
    It was the emails failing to send that was giving the error.

    Amir A. (woo-hc)

    (@amiralifarooq)

    3 years, 7 months ago

    Glad you were able to get it sorted out, @timartinho and sorry we weren’t able to get to you in time to help. 😄 If you have any further questions, please create a new ticket.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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