problems during the last update

  • Resolved copa7219

    (@cocivera)


    1 year, 7 months ago

    Divi Torg Lite

    hello, i use this Divi Tork Lite. since the last update 1 day ago, my site is very slow on pc and mobile. Have you also noticed this?

    my site ist [ redundant link deleted ]

    Best regards
    copa

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • supportpenb

    (@supportpenb)

    1 year, 7 months ago

    After the update to Divi Torque Lite we had the same issue.

    It seems a reference to a missing minnified magnific-popup.min.css is the issue.

    Our Apache2 access logs were filled with 404 errors with “GET /wp-content/plugins/addons-for-divi/assets/libs/magnific-popup/magnific-popup.min.css HTTP/1.1”.

    /wp-content/plugins/addons-for-divi/includes/assets-manager.php mentions:
    'magnific-popup' => 'magnific-popup/magnific-popup.min.css',

    But our copy of Divi Torque Lite 4.0.6 contained only the not-minified version of the CSS:

    root@SERVER1:~# ls -l /var/www/SITENAME/wp-content/plugins/addons-for-divi/assets/libs/magnific-popup/
    total 76
    -rw-r--r-- 1 www-data www-data 43807 Nov 8 23:16 jquery.magnific-popup.js
    -rw-r--r-- 1 www-data www-data 20735 Nov 8 23:16 jquery.magnific-popup.min.js
    -rw-r--r-- 1 www-data www-data 6852 Nov 8 23:16 magnific-popup.css

    You could try rolling back to a previous version as detailed in the “Rollback to Previous Versions” sticky topic in this support forum.

    In our case i “fixed” it by replacing the reference to magnific-popup.min.css by magnific-popup.css in assets-manager.php with the following sed command (this requires shell access to your website host, and the correct path to your website directory and site):

    sed -i 's/magnific-popup\.min\.css/magnific-popup.css/' /var/www/SITENAME/wp-content/plugins/addons-for-divi/includes/assets-manager.php

    • This reply was modified 1 year, 7 months ago by supportpenb. Reason: Added inline code box around the line from asssets-manager.php
    M. Asif Hossain

    (@asifsiam97)

    1 year, 6 months ago

    Hello,

    Since you’re experiencing an issue with version 4.0.6 of Divi Torque Lite, we recommend rolling back to the previous version for stability. Here are two ways to do this:

    From the Dashboard

    1. Go to your WordPress website.
    2. Click Divi Epic, then select Divi Torque Lite.
    3. Click on Settings (Screenshot: https://prnt.sc/1PfFVW6p37QJ).
    4. Under Rollback to Previous Version, select version 4.0.5 and click the Rollback button (Screenshot: https://prnt.sc/-CFNKsU_EzmB).

    Manually Download and Install

    1. Go to this URL: https://ww.wp.xz.cn/plugins/addons-for-divi/advanced/
    2. Scroll to the bottom of the page.
    3. In the “Advanced options” section, find the “previous version” dropdown.
    4. Select version 4.0.5.
    5. Click the download button.
    6. Install the downloaded plugin on your WordPress website.

    As we work on a permanent fix for Divi Torque Lite, we recommend using version 4.0.5 to avoid any disruptions. This version is stable and should help maintain smooth operation in the meantime. Thank you for your patience and understanding.

    Best Regards,
    Asif Hossain,
    Plugin Support,
    DiviEpic

    Plugin Author Fahim Reza

    (@badhonrocks)

    1 year, 6 months ago

    Hello,

    I sincerely apologize for the inconvenience and the issue you faced with Divi Torque Lite.

    I have released a patch to address the problem. Please update the plugin to the latest version, and the issue should be resolved.

    Thank you for your understanding.

    Best regards,
    Fahim / DiviEpic

Viewing 3 replies - 1 through 3 (of 3 total)

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