Problems in Edge

  • Resolved stevegayler

    (@stevegayler)


    4 years, 6 months ago

    We are experiencing the same issues as this user did in the ticket titled

    Microsoft Edge freeze/hangs when using WooCommerce Stripe Payment Gateway

    When accessing any of the ecome product pages in the store, stripe causes the page to hang for some time before allowing the user to continue to scroll down.

    The issue does not appear in any other browser.

    We are using DIVI, on fast hosting, all patched etc.

    Many thanks

    Steve

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    4 years, 6 months ago

    Hi @stevegayler,

    I loaded your site today using Windows 10 using the latest version of the Edge Browser and I’m not initially experiencing any behaviour like you describe when doing so.

    I loaded several product pages, added some products to the cart and proceeded through the cart/checkout pages. When doing so I could scroll down those pages almost instantly. Below is an animated screenshot I grabbed for us when testing using Microsoft Edge.

    Image Link: https://cloudup.com/ctL8PBRw2-Y

    Is there a particular page or process that should be followed on your site to replicate the described behaviour?

    Rashed Ripon (a11n)

    (@rur165)

    4 years, 6 months ago

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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