• Resolved radiolondra

    (@radiolondra)


    Using IE8 to navigate on my website, the GDE displays the viewer and the document. The viewer has the right width, but 1/8 of the normal height, so the document is not readable. I’ve tried averything to correct this problem without success.

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  • what’s your website? Can provide link so that we can have a look.. Thanks

    Thread Starter radiolondra

    (@radiolondra)

    http://www.fiscondemand.it
    STEPS:

    1 – LOGIN with user=nicola and password=nicola
    2 – Go to Home page
    3 – In the home page, go down to “CORTE U.E.” – Articolo 343 and click on the Readmore link […]

    There is the GDE viewer with a PDF file. In IE8 the height is 1/8 on the normal height. In Chrome the GDE works ONLY if you (the user) have a Public Google account (incredible but true!). I don’t know what about Firefox, Opera or other browsers a user can use to navigate…
    Many thanks my friend…

    I don’t have IE8 access to test this, but if you could send me a snip of the HTML source on the page in question, I may still be able to provide a fix for the issue.

    On the page where the document is loading incorrectly, view the source and search for “gde” in it. You should find an <iframe...> tag. If you could copy that to me here, I can see if there’s a specific problem with the way it’s being written.

    If the document is private you can email the iframe tag contents to me at the email address at the top of gviewer.php in the plugin folder.

    Answered your Google account matter in the other thread. Thanks.

    Thread Starter radiolondra

    (@radiolondra)

    Hi k3davis,

    many thanks for your availability and courtesy, but don’t worry, I’ve resolved. Please see my thread about Chrome.
    Thanks anyway
    Roberto

Viewing 4 replies - 1 through 4 (of 4 total)

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