Problems submitting

  • Resolved AsianDave

    (@asiandave)


    13 years, 1 month ago

    Hi all,

    I have just built a form using this plugin, but am having real problems getting it to submit. I’m basically running into two issues:

    1. If I complete all the required fields prior to pressing submit, the form will submit, but I don’t get a success message (nor do I get the e-mail). The page just refreshes as though the form posted, but I don’t get anything.
    2. If I press submit before completing the entire form, I get the jquery validation required prompts, as expected. But then the submit button stays disabled, even after I complete all the required fields.

    I’m obviously doing something wrong, but I have no idea what. The form looks solid, so I don’t see the problem.

    Here is the form so you can take a look: http://southshorechildrenschorus.com/dev/register/

    Any help would be greatly appreciated.
    Cheers

    http://ww.wp.xz.cn/extend/plugins/visual-form-builder/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter AsianDave

    (@asiandave)

    13 years, 1 month ago

    Just an addition to my last post, I did a var_dump of the $_POST values, and the page is definitely passing all of the form values. Not sure if that helps with the troubleshooting…

    Plugin Author Matthew Muro

    (@mmuro)

    13 years, 1 month ago

    Looks like you are not using Visual Form Builder, so I suggest contacting that plugin author.

    Typically, this is either a theme/plugin conflict or a server config issue.

    Thread Starter AsianDave

    (@asiandave)

    13 years, 1 month ago

    Ugh, so sorry. I disabled Visual Form Builder plugin so I could try alternate plugins. I guess that doesn’t help you in looking at it!

    I’m using the Roots theme and various plugins – do you know of any known issues/conflicts with the Roots theme?

    Plugin Author Matthew Muro

    (@mmuro)

    13 years, 1 month ago

    I’m not familiar with that theme.

    The most common problem I see with themes is how they load jQuery. Your theme is no exception. They are pulling in jQuery from Google AJAX CDN. For non-WordPress sites this is good practice. However, it causes a problem with WordPress because properly coded plugins (like VFB), need jQuery to be in No Conflict mode and the Google version is not.

    If you want to explain that to the author, maybe the theme can be updated to use wp_enqueue_script instead (which is the best way).

    Thread Starter AsianDave

    (@asiandave)

    13 years, 1 month ago

    That was it! You’re a superstar.

    I just commented out the the jquery.min.js load from Google, and loaded a local copy. Everything works 100% now.

    Thanks a ton!

    Plugin Author Matthew Muro

    (@mmuro)

    13 years, 1 month ago

    Great!

    Now that you’ve done that, you should wrap your main.js file with this: jQuery(document).ready(function($) { }); so it doesn’t break the rest of your site.

Viewing 6 replies - 1 through 6 (of 6 total)

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