Problems that don’t show up,

  • slampanic

    (@slampanic)


    3 years ago

    <slimstat>I always use the plug-in well. Thanks a lot.

    I am writing because I have an inquiry. I am currently running 2 WordPress sites and have installed 2 <slimstat> plugins.

    However, <Top Reference Domains> is well reflected in one site, but <Top Reference Domains> is not displayed in the other site.

    I installed the plug-in exactly the same, but why is it like this?

    It’s frustrating that even if I delete the plug-in and reinstall it on the second site, it doesn’t show up as well. Please help me.

    • This topic was modified 3 years ago by slampanic.
    • This topic was modified 3 years ago by slampanic.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    3 years ago

    Hi,

    Thank you for reporting the issue, can you please tell me what is the error on your error_log?

    Debugging in WordPress

    Thread Starter slampanic

    (@slampanic)

    3 years ago

    I checked the message, but I’m sorry for the late reply.

    I couldn’t find how to find and upload “error_log” because I didn’t have any relevant knowledge.

    For the second site, the theme “rehub” is being used. (The first site still has a good GeneratePress theme.)

    In the case of the second site, “Top Reference Domains” came out well in the first installation about a month ago, but not in the last few days. So I deleted “slimstat” and reinstalled it, but it still doesn’t come out.

    You need to check to know why, right?

    • This reply was modified 3 years ago by slampanic.
    Plugin Author Mostafa Soufi

    (@mostafas1990)

    3 years ago

    Can you please ask your hosting provider to give you the error log for the few days ago? actually It’s like a black box to find this kind of issues.

    Thank you.

    Thread Starter slampanic

    (@slampanic)

    3 years ago

    This is what I got when I contacted my hosting company and asked them to help me with the . I have no idea what they’re talking about, as I don’t have any knowledge about it.

    I hope this is what you’re looking for.

    Thread Starter slampanic

    (@slampanic)

    3 years ago

    [Thu May 25 04:28:52.829988 2023] [proxy_fcgi:error] [pid 22100:tid 139634906208000] [client 106.241.233.48:0] AH01071: Got error ‘PHP message: PHP Warning: array_slice() expects parameter 1 to be array, null given in /home/874365.cloudwaysapps.com/tqdhpumsqs/public_html/wp-content/plugins/wp-slimstat/admin/view/wp-slimstat-reports.php on line 993PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/874365.cloudwaysapps.com/tqdhpumsqs/public_html/wp-content/plugins/wp-slimstat/admin/view/wp-slimstat-reports.php on line 997′

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    3 years ago

    I believe the issue has been resolved in version 5.0.5.1. Could you please ensure that you have updated to the latest version?

    Thread Starter slampanic

    (@slampanic)

    3 years ago

    Yes. I reinstalled the plug-in and my current plug-in version is 5.0.5.1.

    However, <Top Reference Domains> is still not displayed. Is it related to the WordPress theme? It’s really embarrassing.

    salgraphics

    (@salgraphics)

    2 years, 11 months ago

    Hi,

    I am having the same issue only in one of my sites. I manage several WP sites and only in one I am facing this problem. Top Reference Domains is blank. I’m running SlimStat Ver. 5.0.5.1 on a Twenty Twenty chid theme.

    Iman Ghorbani

    (@ighorbani)

    2 years, 11 months ago

    Dear @slampanic and @salgraphics

    I am Iman Ghorbani, a member of VeronaLabs development team. Thank you for reporting this issue. I spent a day trying to reproduce this problem to resolve it, but I couldn’t actually reproduce it.

    You know, this problem may be due to some specific URLs or specific data that is stored in the database. I tried different samples but none of them hit this problem. If I can have the list of URL and information, I can see the problem and solve it. Please give me more information regarding the generation of this problem.

    Best

    Iman Ghorbani

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    2 years, 6 months ago

    Hey @slampanic

    Can you please let us know is everything working fine with the new version or not?

Viewing 10 replies - 1 through 10 (of 10 total)

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