problems to save & edit with cornerstone

  • Resolved barbaracd

    (@barbaracd)


    5 years, 3 months ago

    I am seeing intermittent problems using Cornerstone.
    some functions do not work for example when I want to delete an element from my page, I click on delete, then I have a message “are you sure you wish to delete this element?” and the “Yep” button does not work.
    An other example, I can’t save template, the “Yep” button does not work.
    Sometimes I make changes but I no longer have the possibility to save my page
    Can you help me ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Archetyped

    (@archetyped)

    5 years, 3 months ago

    Hi, this is the support forum for the Cornerstone plugin in WordPress’ official plugin directory.

    It appears that you are using a different plugin that may be using the same name. You should be able to find a link to the plugin’s official home page below the plugin’s name on your site’s plugin admin page. You may also be able to find information on getting support via the site where you downloaded/purchased the plugin.

    Thread Starter barbaracd

    (@barbaracd)

    5 years, 3 months ago

    I doubt it because I followed the plugin link in the backoffice that leads to your page.

    Plugin Author Archetyped

    (@archetyped)

    5 years, 3 months ago

    Unfortunately I don’t have any control over the link another plugin provides, but none of the terminology or actions you describe in your original post are related to this plugin.

    I would recommend reviewing the description/features/home page of this plugin to see if it matches the plugin you are using. If so, please provide a screenshot of the issue you are experiencing and I would be glad to reopen this ticket and take another look.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problems to save & edit with cornerstone’ is closed to new replies.