Thread Starter
ppops
(@ppops)
Some more information…..
I have tried with a completely new site with just a standard fresh install of WordPress and the same thing happens. It works on my local machine but when trying exactly the same thing on a live server, it fails.
No other plugins are installed. I tried with a new bucket.
Both local and live running PHP 5.5.
Please can you provide the ‘Diagnostic Info’ found under the ‘Support’ tab?
Thread Starter
ppops
(@ppops)
Thanks. Here it is:
site_url(): http://volkswagendealerships.net
home_url(): http://volkswagendealerships.net
Database Name: volksdea_volks
Table Prefix: wp_
WordPress: 4.2.2 Multisite
Web Server: Apache
PHP: 5.5.25
MySQL: 5.5.42-cll
ext/mysqli: yes
WP Memory Limit: 64M
Blocked External HTTP Requests: None
WP Locale: en_AU
Debug Mode: Yes
WP Max Upload Size: 1 MB
PHP Time Limit: 30
PHP Error Log: /home/volksdealer/public_html/wp-content/debug.log
fsockopen: Enabled
OpenSSL: OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008
cURL: Enabled
Zlib Compression: Enabled
Bucket: volkswagen-dealers
Region: ap-southeast-2
Copy Files to S3: On
Rewrite File URLs: On
URL Preview: http://s3-ap-southeast-2.amazonaws.com/volkswagen-dealers/wp-content/uploads/2015/07/10103755/photo.jpg
Domain: path
Enable Path: On
Custom Path: wp-content/uploads/
Use Year/Month: On
SSL: request
Remove Files From Server: On
Object Versioning: On
Far Future Expiration Header: Off
Copy HiDPI (@2x) Images: On
Active Plugins:
Advanced Custom Fields: Options Page (v1.2.0) by Elliot Condon
Advanced Custom Fields: Repeater Field (v1.1.1) by Elliot Condon
Advanced Custom Fields (v4.4.2) by Elliot Condon
WP Offload S3 (v0.9) by Brad Touesnard
Amazon Web Services (v0.3) by Brad Touesnard
Contact Form 7 - Dynamic Text Extension (v1.2) by Chris Mavricos, SevenSpark
Contact Form 7 (v4.2.1) by Takayuki Miyoshi
Hubink Banners (v0.1) by Sanjay Hadiya (Hubink)
Hubink Tiles (v0.1) by Paul Amato (Hubink)
Widget Logic (v0.57) by Alan Trewartha
WordPress Importer (v0.6.1) by wordpressdotorg
Could you edit your wp-config.php file to replace this line –
define( ‘WP_DEBUG’, false );
With these lines –
define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);
This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.
More details about that at http://codex.ww.wp.xz.cn/Editing_wp-config.php#Debug
Thread Starter
ppops
(@ppops)
OK looks like we are getting somewhere! Thanks.
I’m getting this:
[12-Jul-2015 23:16:28 UTC] Error uploading /home/volksdealer/public_html/wp-content/uploads/2015/07/performance.jpg to S3: Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.
Thread Starter
ppops
(@ppops)
Can someone please help with the above error?
Cheers.
It’s likely that this is due to a server configuration issue. Can you try securely copying a file from the server in question to another server? The scp command will be the one to try.
http://unixhelp.ed.ac.uk/CGI/man-cgi?scp+1
This will rule out any issues with WordPress and the Amazon SDK.
Thread Starter
ppops
(@ppops)
I tried and didn’t didn’t have a problem using the scp command to copy files from and to the server.
Any other suggestions?
Thanks.