problems with backups

  • Resolved Bereshka

    (@bereshka)


    3 years, 4 months ago

    hello, the backup interrupts, I have tried a several times.

    It stops around 23%

    debug code is : BMI-YZFIN3Ca-56916

    The page I need help with: [log in to see the link]

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  • Thread Starter Bereshka

    (@bereshka)

    3 years, 4 months ago

    I followed these instructions and it worked for me.

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you 
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    Hi there

    My huge apologies for delayed reply, we’re intensively working on new version, which causes some delays in free support there.

    Solution you found is correct for your issue, I am glad you was able to find it in the meanwhile.

    Let me know if you need any further help 🙂
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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