Problems with border background customization in Avada

  • joeyvsjob

    (@joeyvsjob)


    10 years, 5 months ago

    Somehow my border background in avada was recently changed to black from an image I had before hand, I do not know how to change it back i Have tried uploading the image again but it will not work. I want to upload a simple border background image i created and the developer before me did not back up his site. So now my sites border background wont change from black, I don’t know if this is because it is covered or some sort of a child theme. please help

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  • Moderator James Huff

    (@macmanx)

    10 years, 5 months ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://theme-fusion.com/support/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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