Problems with cloud version

  • Resolved George

    (@giorgos93)


    10 months, 2 weeks ago

    Hi, after having multiple problems with local version, I decided to test a cloud version. However, I faced several problems:

    1. My .htaccess rules and my antibot were blocking your bots. So I had to whitelist your bots.

    2. Your bot was trying to use wp-load.php, so I had to whitelist direct calls to this script as well, so the link checking was able to start.

    3. After finishing the link checking, I tried to unlink 1 link. However, it started a cron task “blc_schedule_edit_links” which can’t finished, because I set CRON tasks through my server (hosting), and they work once an hour. So the task wasn’t finished, and now I can’t start a new scan because: “Please wait while we are updating a link”. And also some filters on wpmudev.com can’t be clicked anymore, because cloud version still tries to unlink that link, but it can’t, because of CRON.

    Is there any way how to fix it without making CRON work right when the task appears?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    10 months, 2 weeks ago

    Hi @giorgos93 ,

    I hope you’re doing well.

    For point 1 it’s quite normal, certain firewalls could block running checks as the Broken Link Checker does, anyways, whitelisting it should help.

    About points 2 and 3, I’ve forwarded these questions to the developers to confirm if there is a workaround we could suggest.

    We’ll update you here once there is news from them.

    Best Regards,
    Williams Valerio

    Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    10 months, 2 weeks ago

    Hi @giorgos93 ,

    I hope you’re doing well.

    For point 2, we got some further info, and we would like to check it on our end if possible.

    To do this, could you please share the domain of the site where you’re having issues?

    I hope to hear back from you soon.
    Best Regards,
    Williams Valerio

    Thread Starter George

    (@giorgos93)

    10 months, 2 weeks ago

    Hi, @wpmudevsupport3 . Sure: https://litfan.ru/

    But please note, that I returned to local version of your plugin, so I disabled access to WMPU Dev bots, and disabled direct calls to wp-load.php.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    10 months, 2 weeks ago

    Hi @giorgos93,

    I’m bringing this to the attention of our BLC team regarding this matter and will follow up once there are further updates.

    Regards,

    Nithin

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    10 months, 1 week ago

    Hi @giorgos93

    An update here, sorry for the delay.

    We pinged our developers again to check it further for you, I can confirm the topic 2 ( wp-load.php ) is related to the WPMU DEV HUB request which keeps the Broken link connected to the cloud and data synced, we can’t prevent that request but you can allow specific bot and IP to avoid any other request abusing to it.

    For the cronjob, I’ve pinged the developers once again, unfortunately I don’t see any way to bypass that since the plugin will require the events to be processed.

    Best Regards
    Patrick Freitas

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    10 months, 1 week ago

    Hi @giorgos93,

    We’ve received an update from our developer regarding the issue. The request you mentioned involving wp-load.php is coming from the Hub connector. These requests are used for Hub-related services and are handled through wp-load.php, which then loads the Hub connector to process the necessary actions, including hooks that BLC may respond to.

    Regarding the issue with unlinking a link: once a link edit is initiated, BLC schedules it using a cron task (blc_schedule_edit_links), which processes the update in smaller parts to manage the workload more effectively, especially if multiple links or entire sections of the site are involved. Since your server is set to run cron jobs only once per hour, that task hasn’t completed yet, which is why you’re seeing the “Please wait while we are updating a link” message and why some filters in the Hub might appear unresponsive.

    This delay is likely tied to the way the cron is configured on your server. Our developer is aware of this behavior and is exploring a possible improvement to help manage this scenario better moving forward.

    Please let us know if you have any questions, we are here to help.

    Best Regards,
    Nebu John

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    10 months ago

    Hi @giorgos93,

    Since we have acknowledged this will be improved in a future update, I’ll mark it as resolved for now.

    For any new feature updates, you can get notifications on our progress by subscribing to our roadmap at https://wpmudev.com/roadmap/

    Once new versions are released, any pertinent changes will be described in the changelog, which you can find at:

    https://ww.wp.xz.cn/plugins/broken-link-checker/#developers

    Kind Regards,

    Nithin

Viewing 7 replies - 1 through 7 (of 7 total)

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