Problems with editing WP Google Maps plugin, “My Maps”

  • Resolved birgittek

    (@birgittek)


    5 years, 6 months ago

    I’m having problems with WP Google Maps. When I enter “My Maps” in the menu, everything shows correctly. However, it is only possible to create new maps or to edit existing.
    It is not possible for me to copy or delete existing maps. I have two plugins installed: WP Google Maps and WP Google Maps Add-on.

    The page I need help with: [log in to see the link]

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  • Plugin Author DylanAuty

    (@dylanauty)

    5 years, 6 months ago

    Hi there,

    Thank you so much for getting in touch and my sincerest apologies for any inconvenience.

    You mentioned copying and deleting existing maps which are Pro features and are not available within our base plugin.

    Unfortunately, these forums are reserved for base plugin support only. Under the WordPress guidelines, we are not allowed to provide any premium plugin support via these forums.

    Our support page can be found here: https://www.wpgmaps.com/contact-us/

    As such, I will need to ask you to open a support ticket via our website instead, one of our support agents would be more than happy to assist you in getting this resolved as soon as possible.

    This topic will be closed as a result of the information mentioned above.

Viewing 1 replies (of 1 total)

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