• Resolved Annisha

    (@annisha)


    I’m having a couple problems with my posts.
    When I select headings they look fine in the paragraph however, when I preview, the text becomes twice as small.

    Also unable to upload a featured image properly. Once I’ve selected an image from my computer and uploaded it, there is no way for me to go back to the post and see the featured image inserted into it. I have to literally press back on my computer and then everything is undone. There’s no option to continue with my post once I’ve selected an image to insert. Can you help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks for using Ignite!

    Could you tell me the version of Ignite, and the version of WordPress you are using?

    Thread Starter Annisha

    (@annisha)

    I am using WordPress 4.0.1 and just the basic Ignite theme I believe…

    Theme Author Ben Sibley

    (@bensibley)

    Okay thanks for the info!

    The first thing to try is deactivating all plugins on the site temporarily. You can bulk deactivate them from the Plugins menu to see if this fixes the issue. If it does, you just need to reactivate them until you find which plugin is causing the issue.

    If this doesn’t work, can you try switching themes temporarily to check if it fixes the issue?

    Thanks for your patience.

Viewing 3 replies - 1 through 3 (of 3 total)

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