problems with firefox and chrome browsers

  • Resolved lorenzocp

    (@lorenzocp)


    1 year, 2 months ago

    I created this page: https://www.sangabriele.org/messe/ with an accordions tool.

    In the last accordion (segna le tue messe) i put my modules.

    It worked properly for time, but now something goes wrong: it does not appears correctly and it does not work properly with firefox and chrome, but it works fine in opera browser (i’ve not tested this page under MS_edge).

    Can you help me in fix this problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 1 month ago

    Hi @lorenzocp ,

    Glad you reached out! Happy to help with this one, and please excuse the slow turnaround here.

    I tested your form in Opera, and it displays the same for me in Chrome and Opera. It looks to be correct in Firefox, although I’m not sure what the correct display is in here. You can see my tests here — https://www.loom.com/share/b8fbf49eed624c38af841f7fe481ef3d?sid=58ba0b31-38e8-437a-9ad3-458eb7842f72.

    Did I do what was required to replicate the issue? If not, please share the exact steps that you took to replicate it.

    Moreover, can you clarify how you entered these forms in to the accordion and what kind of display you’re expecting?

    Furthermore, please send along your System Info.

    Navigate to Donations → Tools → System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Looking forward to helping you get to the bottom of this!

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 1 month ago

    Hi @lorenzocp ,

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)

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