Problems with MacOS and iOS

  • Resolved willybonneau

    (@willybonneau)


    10 months, 1 week ago

    Hello,

    The add file field doesn’t recognize the uploaded document when I’m on MacOS or iOS.

    I upload the file but it is not recognized.

    The problem exists with Safari and Chrome on MacOS and iOS

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    10 months, 1 week ago

    @willybonneau

    Thanks for your message.

    In order to better assist you, could you let us know which version of WordPress you’re using, as well as the version of our plugin (whether it’s the free or Pro version)? We’d also need to know which theme you’re using, if you’re working with any page builder, and whether your checkout is built using WooCommerce blocks or the shortcode.

    This will help us investigate the issue more accurately.

    Best regards, Quadlayers Support Team.

Viewing 1 replies (of 1 total)

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