• Resolved jorren05

    (@jorren05)


    Hello,
    I started using your plugin but I experience some problems. When I accept the cookies the height of the google maps don’t show correctly. Also a video that is under a popup starts to play wich shouldn’t. Please help!

    • This topic was modified 2 years, 6 months ago by jorren05.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    Hi @jorren05,

    You can apply some CSS to correct the Map height, adding the below under Appearance -> Customize -> Additional CSS should do the trick.

    .cmplz-placeholder-parent {
        height: inherit;
    }
    
    .elementor iframe {
        height: inherit;
    }

    As for the video, it looks like the YouTube URL includes &autoplay=1. Could you try it without that parameter added to the URL?

    Kind regards, Jarno

    Thread Starter jorren05

    (@jorren05)

    Thank you for your response. The CSS for Google Maps is working, and I appreciate it!

    Regarding the video: it is located under a popup and starts playing automatically when the popup is opened. However, with the Complianz plugin activated, it begins playing without any popup being opened. I can’t change the URL parameter because I believe it’s automatically added. It was working well before the Complianz plugin was added.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    Hi @jorren05,

    I see that there’s one script being blocked which might be related, so you could try if whitelisting that script (Complianz -> Integrations -> Script Center -> Whitelist a script) resolves the behavior. Enter TRX_ADDONS_STORAGE as the URL that should be whitelisted.

    If that doesn’t help, but you want to prevent the behavior anyway; it may require you to disable the YouTube integration in Complianz (Complianz -> Integrations -> Services).

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

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