• Resolved kevinlahey

    (@kevinlahey)


    I have problems restoring my backup onto my website it stopped at 53%, I contacted support and we did the folowing things, ather this it got to 57% and they told me to post on the forum.

    1: Disable PHP CLI
    2: Change the memory limit to 512 MB

    Current debug code: BMI-yd8joula-72589

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  • Plugin Author iClyde

    (@iclyde)

    Hi @kevinlahey

    Restoration process of our plugin was cancelled by your web server due to browser checking security step.

    As it does not look like you’re using Cloudflare I believe it’s part of your hosting provider firewall, you need to either whitelist yourself or disable it temporarily for the time of restoration.

    It seem to be something that block suspicious requests/bots or just limits amount of requests per specific time, during restoration you send a lot of requests to the server, so it could happen.

    This is the error message caught by our plugin, which may help:
    https://pastebin.com/WVMwrjgh

    Once you disable this request limiter restoration should work with your current settings.

    Let me know if you managed to resolve the issue or you need more details on this topic 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @kevinlahey ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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