Problems with “Show results inline”

  • Resolved Anonymous User 18388141

    (@anonymized-18388141)


    5 years, 7 months ago

    Hi there,

    when the option “Show results inline” is ticked “Yes” the instantly displayed result for each question is displayed twice. How could this be resolved?

    Regards

    Tom

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • expresstechsupport

    (@expresstechsupport)

    5 years, 7 months ago

    Hi @tomsoni,

    I just visited your quiz page and I am noticing the issue on your website. I need to talk to the development team regarding this issue.

    I will get back to you as soon as I hear back from them.

    Kind regards,
    Kriti

    expresstechsupport

    (@expresstechsupport)

    5 years, 6 months ago

    Hi @tomsoni,

    This issue is happening only on your website.

    It is working properly on our staging website,

    https://qsm-stg1.expresstech.dev/quiz/qsm-save-and-resume-test-oct-29-2020/

    We had taken a look at the webpage source code of https://www.faszination-regenwald.de/spiele/quiz-pflanzenwelt/

    The HTML code for the quiz question and answer is wrong.

    There are duplicated codes.

    Please check whether it is a cache plugin’s cache issue.

    Please also to using WordPress default 2020 theme.

    Please also check for plugin conflict.To do this, disable all of the plugins at once and enable them one by one by checking which one is causing the conflict.

    Regards,
    Kriti

    Thread Starter Anonymous User 18388141

    (@anonymized-18388141)

    5 years, 6 months ago

    Hi Kriti,

    Many thanks for your response. Your help is highly appreciated.

    Unfortunately, the problem is not resolved by the way you described above. First time the problem occurs was QSM update to version 7.1.6.

    However, no matter, I will deactivate “Show results inline”.

    Regards,

    Tom

    expresstechsupport

    (@expresstechsupport)

    5 years, 6 months ago

    Hi @tomsoni,

    My sincerely apologies but it is difficult to further investigate the issue for us without further details.

    You can also share the issue at here as well: https://quizandsurveymaster.com/contact-support/

    Thanks for letting me know.

    Kind regards,
    Kriti

    Thread Starter Anonymous User 18388141

    (@anonymized-18388141)

    5 years, 6 months ago

    Hi Kriti,

    Thank you very much.

    I have changed two options and now it works properly. The first option was setting “Limit number of Questions” to “0” and the second option was setting “Random Question” to “disabled”. Inline results will then be diplayed only once. I am wondering about this because until update 7.1.6 it works well without any problems.

    Regards,

    Tom

    expresstechsupport

    (@expresstechsupport)

    5 years, 6 months ago

    Hi Tom,

    Thanks for letting me know. I am happy that the issue is now resolved.

    Please let me know if you need any further assistance.

    Kind regards,
    Kriti

Viewing 6 replies - 1 through 6 (of 6 total)

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