Problems with the DIVI theme

Resolved giovan
(@giovan)

2 years, 10 months ago

Your “PDF Generator For WordPress” plugins seem great to me, but when I try to create a pdf from the following url: https://redesdesalud.net/profesionales/porque-incluimos-profesionales-y-establecimientos-de-salud/
The PDF is created with DIVI codes included.

For example:

Descripción
[et_pb_section fb_built=»1? _builder_version=»4.16? global_colors_info=»{}»][et_pb_row
_builder_version=»4.16? background_size=»initial» background_position=»top_left»
background_repeat=»repeat» global_colors_info=»{}»][et_pb_column type=»4_4? _builder_version=»4.16?
custom_padding=»|||» global_colors_info=»{}» custom_padding__hover=»|||»][et_pb_text
_builder_version=»4.16? background_size=»initial» background_position=»top_left»
background_repeat=»repeat» global_colors_info=»{}»]

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author WP Swings
(@wpswings)

2 years, 10 months ago

Hello,

Thanks for using our plugin,

As per your mentioned query currently its not possible to render the third party plugin shortcode in the pdf you can only use our shortcode.

Regards,

Thread Starter giovan
(@giovan)

2 years, 10 months ago

I think you understand my question.

The problem is that when your plugin generates the PDF, this PDF file is embedded with the DIVI Theme codes,

is a feature that is not desirable within the PDF file. As I show you in the following image: https://drive.google.com/file/d/1oNwKuo0yCoKW3aktaoIve0CYDblnRYs3/view?usp=sharing

and in the following video:

https://drive.google.com/file/d/1LgTGXM3Q-Rav-pUDNbyNPNwyrm4VlddZ/view?usp=sharing

This code should not appear in the PDF.

Plugin Author WP Swings
(@wpswings)

2 years, 10 months ago

Hello,

As per your mentioned currently we dont have this feature in our free plugin you need to check our pro plugin for this.

Regards,

Thread Starter giovan
(@giovan)

2 years, 10 months ago

You are not paying attention to my concern. The problem is that your plugin produces the error of inserting the DIVI codes in the PDF. As I showed you in this video: https://drive.google.com/file/d/1LgTGXM3Q-Rav-pUDNbyNPNwyrm4VlddZ/view?usp=sharing

This is the opinion of the support team of the DIVI theme:

“Seems like the plugin does not recognize a page builder feature since in Divi, the layouts are generated via Shortcode. For this one, it would be best to check this with the plugin author…”

Plugin Author WP Swings
(@wpswings)

2 years, 10 months ago

Hello,

I request you please provide the drive access so that we can understand your point in a much better way.

Regards,

Thread Starter giovan
(@giovan)

2 years, 10 months ago

Yes you’re right. I allowed access:

Video: https://drive.google.com/file/d/1LgTGXM3Q-Rav-pUDNbyNPNwyrm4VlddZ/view?usp=sharing

Image: https://drive.google.com/file/d/1oNwKuo0yCoKW3aktaoIve0CYDblnRYs3/view?usp=sharing

Many thanks in advance for any response. I love your plugins but I want to skip that test to make a decision.

Plugin Author WP Swings
(@wpswings)

2 years, 10 months ago

Hello,

Thanks for the sharing the video,

Currently its not possible to remove those shortcode from the pdf.
Because these are coming from the content and it not possible to edit the content.

Regards,

Viewing 7 replies - 1 through 7 (of 7 total)

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