Problems with the plugin

  • Resolved mbanat19

    (@mbanat19)


    7 years, 2 months ago

    hi dear,
    kindly i have the following problems and i need solution please:
    1- i need to add the currency switcher in the top bar, same as the language switcher. and to be including the flag .. (Code + Flag)

    2- there is problem in the rates of the currencies, these rates are not correct!

    3- there is problem in the geo ip rules, i have added the locations but its not working.

    4- for example if i choose one currency like Riyal , then in the checkout page it will be USD! why ???!
    no problem we will need the USD in the checkout page in order to allow paypal to work, but in the same time there should be the Riyal mentioned also for customer information

    you are kindly requested to give me solutions for all of these problems, otherwise please refund my money and i hope you can rectify those problems in future.

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  • Plugin Author WBW Plugins

    (@woobewoo)

    7 years, 2 months ago

    Hi, @mbanat19
    Thank you for contact us here and via internal support, I will duplicate an answer we gave you here as well

    1. We tested currency widget on our website, and if to enable “show a flag in dropdown” the widget displays with flags, as well as with code https://gyazo.com/eec4e9dc34b65a5186280dd13025e957 It can be a conflict with your theme template.
    We hope you understand that we can’t test our products with all other themes that are available on the market, and we can’t control the other developers. Therefore bad code of other templates can provoke problems.
    We are open to help you – to make an update to improve the work of our plugin, especially with your theme.

    Also, you can add Switcher to a website, using the Switcher tab that has much more variants for the design
    https://woobewoo.com/documentation/currency-switcher-mode/

    2. We checked the work of the Rates Switcher, it works correctly and provides results according to the Aggregators data.

    3. “there is problem in the geo ip rules, i have added the locations but its not working”
    Can you specify what exactly does not work?

    4. Currency conversions are estimated and should be used for informational purposes only. Checkout and purchases still using your WooCommerce store’s base currency itself.
    https://woobewoo.com/plugins/woo-currency/#faq
    If you need to show the prices in selected currency in the checkout we will add such feature

Viewing 1 replies (of 1 total)

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