• Resolved xlxdesignz

    (@xlxdesignz)


    Hi there,
    We are experiencing problems with the plugin. After activation we saw that the fonts of the website change. We use the Woodmart theme and Cloudflare. Any help would be apreciated. Not sure what to do here to get it right. We have the free version installed with basic setup.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @xlxdesignz,

    Glad you reached out!

    You may be experiencing a conflict with a security setting. Could you please try the following adjustments for these features one by one and check if one of them would help return your fonts to how it’s normally displayed?

    • Disabling the Disable PHP in Plugins in Security > Settings > Features > Advanced > System Tweaks – PHP Execution (Note: If the software is a theme or something that needs to execute a PHP script in the uploads directory, disable the other options instead.)
    • Disabling the Default Ban List in Security > Settings > Features > Firewall > Ban Users – Default Ban List
    • Enabling the XML-RPC in Security > Settings > Features > Advanced > WordPress Tweaks – Enable XML-RPC and allowing Default Access to the REST API

    If the above does not help, please try deactivating the currently active Solid Security features one at a time to see if the issue resolves.

    Let me know how it goes!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hello,

    We hope the previous information was helpful. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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