Hi @artports
Thank you for contacting Payment Plugins. Your checkout page has a hidden terms and conditions checkbox with display set to none. Do you know why you have a hidden terms and conditions checkbox on your site?
The plugin checks for the existence of the terms HTML which in your case it does exist.
Kind Regards
Thank you for your quick reply.
I disabled the plugin, for it didn’t work properly. I had a three-steps-checkout. This, I disabled. Now it works. The checkbox is below the paypal buttons. It cannot be checked, if you first have to fill in the address.
Regards
Hi @artports
What we’re going to do is update the code so the visibility of the terms and conditions is verified before performing the validation. That will handle any scenarios where the terms and conditions are not visible.
That will be in the next release.
Kind Regards
Version 2.0.1 has been released.
After update to version 2.01, I got the the message “The credit card form is incomplete”.
Hi @artports
That message will display if you have not completed all fields in the credit card form. I reviewed your checkout page and the card form is working correctly when all fields are filled out with valid values.
Kind Regards
It works only, if I turn off the 3-step-checkout. Otherwise, you first have to fill in the address to get to the next page with the payment conditions.
Hi @artports
It sounds like your 3-step-checkout plugin is triggering the form submit event because that’s the only time the credit card validation occurs. In my opinion a multi-step checkout plugin should not trigger the form submit event until the final step when the customer is actually ready to place their order.
Kind Regards
Okay, I wrote to the plugin support (vendidero Germanized pro) of the multi-step checkout.
