Processing Refunds

  • theophila

    (@theophila)


    12 years ago

    Hi, I’ve read all I could, but I can’t seem to get the refunds to work, even after I enable it in settings. I don’t see any link for the attendees to initiate refunds on their own NOR any link for me to initiate refunds from tools. What am I missing?

    https://ww.wp.xz.cn/plugins/camptix/

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  • Plugin Contributor Ian Dunn

    (@iandunn)

    11 years, 12 months ago

    Users can initiate it by clicking on the link in the e-mail they received after purchasing a ticket. That page will have a link to request a refund. There are certain conditions where the link won’t appear, like if the ticket was free, or if the date set in the refund expiration settings has passed.

    Admins can initiate it by viewing the Attendee post, then opening the Access Token link and clicking on the refund link. The same conditions as above apply.

Viewing 1 replies (of 1 total)

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