Product Attributes disappear when disabling Object Cache

  • Resolved droixstore

    (@droixstore)


    3 years, 6 months ago

    Good afternoon,

    I have installed Object Cache about 1 week ago, after I have done so, I went ahead and created some new Product Attributes (WooCommerce).

    Then I had to disable Object Cache for some debugging, as the filters were not applying, and that’s when all the created Product Attributes disappeared from the back-end.
    The attributes would re-appear only when Object Cache plugin is enabled. I have cleared redis cache, wp rocket, and cloudflare with no avail.

    How could I fix this issue and ensure that any new database entries get recorded correctly (Such as attributes) ?

    Kind Regards,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    3 years, 6 months ago

    You must flush the cache when you toggle it on/off.

    We can’t automate this in the plugin because it’s a destructive option and could wipe critical data.

    Thread Starter droixstore

    (@droixstore)

    3 years, 6 months ago

    Hi there,

    I have managed to do so. However, the filters in question do not get actioned. Somehow they are not passed from cache to the database?

    Example: https://droix.net/product-category/mini-pcs/ – While pricing filtering works, none of the other ones (created whilst Object Cache was installed & enabled) work.

    How could I get the filters to work?

    Thank you in advance,

    Thread Starter droixstore

    (@droixstore)

    3 years, 6 months ago

    Good afternoon,

    Furthermore – I have just tried to flush the cache from plugin settings -> disable plugin and all attributes have disappeared again.

    Diagnostic content

    Status: Drop-in not installed
Client: 
Drop-in: Not installed
Disabled: No
PhpRedis: 5.3.7
Relay: Not loaded
Predis: Not loaded
Credis: Not loaded
PHP Version: 8.1.12
Plugin Version: 2.2.2
Redis Version: Unknown
Multisite: No
Metrics: Disabled
Metrics recorded: 0
Filesystem: Working
WP_REDIS_DISABLED: false
Drop-ins: [
    "advanced-cache.php v by ",
    "maintenance.php v by "
]
    Plugin Author Till Krüss

    (@tillkruess)

    3 years, 6 months ago

    I can’t help you with your custom setup, consider asking the plugin author of the filters/attributes for help.

Viewing 4 replies - 1 through 4 (of 4 total)

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