Product Attributes disappeared

  • Resolved Mare13ki

    (@mare13ki)


    8 years ago

    Hi, I have a problem with product attributes/variations.

    This morning, all my product attributes disappeared except for one product.

    When I look in to my database there are attributes http://prntscr.com/jql8a5 and also variations http://prntscr.com/jqleqa

    But in the backend and frontend I don’t see anything http://prntscr.com/jql8wc

    What can cause this problem and is there are way to fix this?

    Thank you.

    • This topic was modified 8 years ago by Mare13ki.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    8 years ago

    Hi there!

    Could you explain if you any changes on your site from the time the variations were displaying properly and then they were not? Did you update any specific plugins or make any other changes?

    Additionally, sharing a copy of your Status Report (which you can read about at https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/) will help us see what’s going on with your site.

    Thread Starter Mare13ki

    (@mare13ki)

    8 years ago

    Hi, this is solved, I got a solution from one backend developer. He said that he has saw this problem on multiple websites. Solution is to add new random attribute in products > attributes and after I have done that all my old attributes and variations were back.

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    8 years ago

    @mare13ki Thank you for letting us know, I will mark the thread as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

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