Product Categories Thumbnail Issue
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Hi, I want to add the thumbnail of my product categories, but it doesn’t work. When I click the “Upload/Add image” button, it’s just shown me the blank page of “Choose an image” without any images and I unable to upload an image or use the existing images.
I’ve tried to deactivate all of my plugins except WooCommerce, change my theme, but it still did not work.
Here’s the System Status
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- This topic was modified 2 years, 3 months ago by .
The page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Product Categories Thumbnail Issue’ is closed to new replies.
