Product code mail hide

  • Resolved mkud

    (@mkud)


    5 years, 9 months ago

    Hi, i am using the plugin product code for woocommerce. I wanted to ask how does a customer order how to delete this place from a letter?
    I need no one to see this field.

    https://ibb.co/SRc8Qgs

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    5 years, 9 months ago

    Hi there,

    Thank you for reaching out!

    It looks like you’d like remove what seems to be an SKU from a default WooCommerce “Thank you for your order” email. It also looks like the Direct Bank Transfer payment method is used.

    I found this older thread:

    https://ww.wp.xz.cn/support/topic/hide-sku-on-customer-emails/

    Removal of the SKU from a WooCommerce email is discussed there.

    On my test site though, the SKU isn’t displayed at all on the “Thank you for your order” email:

    https://d.pr/i/jJCZt5

    It is displayed on the “New Order” email:

    https://d.pr/i/njHA6d

    So it looks like the default WooCommerce template files were modified either by your theme or by one of your plugins. You may want to find the source of this modification (a plugin/theme conflict test can be done) and reach out to the support team of the plugin (or theme) which is adding the SKU to this email.

    I hope this helps!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    5 years, 9 months ago

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

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