Product doesn’t refresh cart count

Resolved sitsero
(@sitsero)

4 years, 1 month ago

My product “Add to Cart” buttons infinite-load when pressed and the count of the cart will only go up when I refresh the page, doesn’t matter what page it is. Same with the minicart count.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

(@nawaz0705)

Thank you for reaching out!

I have tried to replicate the issue by adding a product to the cart, but was unable to replicate the same. Are you still experiencing this issue? If yes, is it happening or a particular product or all the products?

—

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Looking forward to your response.

Thread Starter

sitsero

(@sitsero)

4 years, 1 month ago

Here’s the status report


### WordPress Environment ###

WordPress address (URL): https://sitsero.shop
Site address (URL): https://sitsero.shop
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: el
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.18
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 7120
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 10.2.43-MariaDB
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: IRvoe5Zb_
Total Database Size: 32.54MB
Database Data Size: 27.16MB
Database Index Size: 5.38MB
IRvoe5Zb_woocommerce_sessions: Data: 1.22MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IRvoe5Zb_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IRvoe5Zb_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_actionscheduler_actions: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
IRvoe5Zb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_actionscheduler_logs: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
IRvoe5Zb_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
IRvoe5Zb_ewwwio_images: Data: 0.28MB + Index: 0.20MB + Engine InnoDB
IRvoe5Zb_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IRvoe5Zb_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
IRvoe5Zb_gla_merchant_issues: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_options: Data: 7.05MB + Index: 0.16MB + Engine InnoDB
IRvoe5Zb_p3dlite_coatings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_p3dlite_materials: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_p3dlite_price_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_p3dlite_printers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_postmeta: Data: 4.47MB + Index: 0.44MB + Engine InnoDB
IRvoe5Zb_posts: Data: 8.36MB + Index: 0.13MB + Engine InnoDB
IRvoe5Zb_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
IRvoe5Zb_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IRvoe5Zb_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_trp_dictionary_el_en_us: Data: 0.20MB + Index: 0.25MB + Engine InnoDB
IRvoe5Zb_trp_gettext_el: Data: 1.52MB + Index: 0.84MB + Engine InnoDB
IRvoe5Zb_trp_gettext_en_us: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
IRvoe5Zb_trp_original_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_trp_original_strings: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
IRvoe5Zb_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IRvoe5Zb_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
IRvoe5Zb_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_wishsuite_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IRvoe5Zb_yoast_indexable: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
IRvoe5Zb_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IRvoe5Zb_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IRvoe5Zb_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IRvoe5Zb_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 139
cartflows_flow: 1
cartflows_step: 2
cookielawinfo: 6
custom_css: 2
custom-css-js: 24
customize_changeset: 48
elementor_library: 10
forminator_forms: 3
iksm: 2
language_switcher: 4
ml-slider: 1
nav_menu_item: 19
page: 17
post: 1
product: 21
product_variation: 3
revision: 244
shop_order: 8
shopengine-template: 3
woolentor-template: 1
wp_global_styles: 2
wpcf7_contact_form: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (55) ###

3DPrint Lite: by Sergey Burkov – 1.9.9.1
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.17.0
All-in-One WP Migration: by ServMask – 7.59
Automatic Translate Addon For TranslatePress: by Cool Plugins – 1.0
CartFlows: by CartFlows Inc – 1.9.1
Code Snippets: by Code Snippets Pro – 2.14.3
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Agy: by Patrick Posner – 4.3.1
Simple Custom CSS and JS: by SilkyPress.com – 3.39
Custom Fonts: by Brainstorm Force – 1.3.5
Disable woocommerce logout confirmation: by Hem Thapa – 1.2
Elementor Addon Components: by Team EAC – 1.9.5
Elementor: by Elementor.com – 3.6.5
Essential Addons for Elementor: by WPDeveloper – 5.1.1
EWWW Image Optimizer: by Exactly WWW – 6.5.1
Font Awesome: by Font Awesome – 4.1.1
Forminator: by WPMU DEV – 1.15.13
Frontend Reset Password: by Square One Media – 1.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.2
Google Listings and Ads: by WooCommerce – 1.12.8
If Menu - Visibility control for menu items: by Layered – 0.16.2
Iks Menu: by IksStudio – 1.9.5
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.0
Loco Translate: by Tim Whitlock – 2.6.1
Login Logout Menu: by WPBrigade – 1.3.1
One Click Demo Import: by OCDI – 3.1.1
Premium Addons for Elementor: by Leap13 – 4.9.13
Fixed Widget: by Thomas Maier
Max Bond – 6.0.7

Redirection: by John Godley – 5.2.3
ShopEngine: by Wpmet – 2.2.2
ShopReady - Elementor Addons: by quomodosoft – 1.4.9
Simple Full Screen Background Image: by AMP-MODE – 1.2.10
Change Storefront Footer Copyright Text: by QuadLayers – 1.1.5
Storefront Top Bar: by Wooassist – 1.1.1
Swatchly - Variation Swatches for WooCommerce Products: by HasThemes – 1.1.4
Orbit Fox Companion: by Themeisle – 2.10.11
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.2.6

Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.7.5
Under Construction: by WebFactory Ltd – 3.93
Widget Options: by Widget Options Team – 3.7.14
WishSuite - Wishlist for WooCommerce: by HasTheme – 1.2.8
Easy 3D Viewer: by Sergey Burkov – 1.5.9
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.15
Cart All In One For WooCommerce: by VillaTheme – 1.1.7
Product Gallery Slider for WooCommerce: by codeixer – 2.2
WooCommerce Breadcrumbs: by Anthony Hortin – 1.0.8
WooCommerce Remove Product Sorting: by SkyVerge – 1.2.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.27
WooCommerce: by Automattic – 6.4.1
CoDesigner: by Codexpert – 3.4.5
WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.2.7
Yoast SEO: by Team Yoast – 18.8
Wp Maximum Upload File Size: by CodePopular – 1.0.8
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.3

YellowPencil: by WaspThemes – 7.5.6

### Inactive Plugins (9) ###

Akismet Anti-Spam: by Automattic – 4.2.3
Image optimization service by Optimole: by Optimole – 3.4.0
Jetpack: by Automattic – 10.9
MailPoet 3 (New): by MailPoet – 3.88.2
Max Mega Menu: by megamenu.com – 2.9.6
Max Mega Menu - StoreFront Integration: by megamenu.com – 1.0.3
Weather App: by Sitsero – 1.0
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
WP Mail SMTP: by WPForms – 3.4.0

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #8 - /katasthma/
Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #10 - /checkout/
My account: #11 - /%ce%bf-%ce%bb%ce%bf%ce%b3%ce%b1%cf%81%ce%b9%ce%b1%cf%83%ce%bc%cf%8c%cf%82-%ce%bc%ce%bf%cf%85/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Version: 4.1.0
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: /var/www/vhosts/22185163471.thesite.link/sitsero/wp-content/plugins/shopengine/widgets/checkout-review-order/screens/review-order-template.php
/var/www/vhosts/22185163471.thesite.link/sitsero/wp-content/plugins/shopready-elementor-addon/src/extension/templates/tpl/global/quantity-input.php version - is out of date. The core version is 4.0.0
/var/www/vhosts/22185163471.thesite.link/sitsero/wp-content/plugins/shopready-elementor-addon/src/extension/templates/tpl/loop/loop-end.php version - is out of date. The core version is 2.0.0
/var/www/vhosts/22185163471.thesite.link/sitsero/wp-content/plugins/shopready-elementor-addon/src/extension/templates/tpl/loop/loop-start.php version - is out of date. The core version is 3.3.0

Outdated Templates: ❌
					
					
						Learn how to update

### Action Scheduler ###

Complete: 438
Oldest: 2022-04-12 18:07:14 +0000
Newest: 2022-05-08 13:05:27 +0000

Pending: 2
Oldest: 2022-05-09 03:00:00 +0000
Newest: 2022-05-09 13:05:27 +0000

### Status report information ###

Generated at: 2022-05-08 20:33:26 +03:00

Thread Starter

sitsero

(@sitsero)

4 years, 1 month ago

It’s like AJAX isn’t working properly, even though it’s checked on both WooCommerce cart and the Cart All in One plugin. Here is an example

Thread Starter

sitsero

(@sitsero)

4 years, 1 month ago

Ok guys, I found it was a conflict with the Shop Ready plugin, all fixed now, thanks for your time

Rafy

(@nawaz0705)