Product feed not creating

  • Resolved neilross80

    (@neilross80)


    4 years, 3 months ago

    Hi per title the Pro version will not create a google shopping feed

    ” You didn’t configured a product feed yet”

    March 12, 2022, 11:21 am
Array
(
    [PHP] => 7.4
    [Wordpress] => 5.9.2
    [WooCommerce] => 6.2.2
    [WooCommerce Product Feed PRO] => 11.3.8
)
Array
(
    [Single products] => 532
    [Variation products] => 0
    [Total products] => 532
)
Viewing 15 replies - 1 through 15 (of 15 total)
  • supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    Hi,

    Thanks for using our plugin and reaching out to us. The ” You didn’t configured a product feed yet” notification means you did not create a Google Shopping feed configuration yet.

    Did you make sure to follow all steps as laid out in this tutorial?
    https://adtribes.io/setting-up-your-first-google-shopping-product-feed/

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    Hello yes i followed all of these instructions a number of time adding custom entries and just leaving the default. All variations result in the same error.

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    Pressing save results in this error message ”” You didn’t configured a product feed yet”

    supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    That message shows only when you did not complete a feed configuration.

    Can you share with us the screenshots of the feed configuration you tried?

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    I tried using the default feed configuration for google shopping. Like i said i also applied a few custom entries. In every instance it fails. I have tried a handful of times.

    supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    Can you share with us all the screenshots of the feed configuration you tried so we can see what you did?

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    I used your default entries and the same happens – WITHOUT adding anything.
    You can see your default entries. I am unable to upload screen shots but it is happening WITHOUT me changing / adding anything too.

    supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    You can use screencapture / sharing tools like this: https://snipboard.io

    When you are absolutely sure you followed all steps exactly as laid out in the tutorial than the plugin will create a product feed for sure. What happened after you pressed the “Generate product feed” button on the last step of the feed configuration (the Conversion & Google Analytics settings page)? Where is the plugin taking you and does it show an error or blank page?

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    This is not correct because it DOES NOT generate a product feed. I have followed your steps to the letter.

    After saving the mapping categories (suggested by your plugin at random) it returns message as above

    ”You didn’t configured a product feed yet”

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    OK IM AM WRONG !!

    It was not clear to me from the ”Feed filters and rules” there was another step from the orange buttons.

    I must have missed this in the instructions.

    My apologies

    supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    When configuring a new feed the plugin is taking you through these steps:

    • 1. Set general feed configurations
    • 2. Set the field mappings
    • 3. Set the category mappings
    • 4. Set filters and rules
    • 5. Set conversion and Google Analytics settings

    And only after the 5th step it will actually start creating a product feed, not in any of the steps before yet.

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    Thanks

    Thread Starter neilross80

    (@neilross80)

    4 years, 3 months ago

    One last question having now created feed – does it require a manual upload first (unless one waits until scheduled time)

    supportadtribes

    (@supportadtribes)

    4 years, 3 months ago

    You can wait for the first scheduled fetch of Google indeed however when you want Google to get your products sooner than that you can do a manual fetch and processing from within your merchant center yes.

    supportadtribes

    (@supportadtribes)

    4 years, 1 month ago

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for now for housekeeping-reasons. Do not hesitate to reach out to us again when you need our help.

Viewing 15 replies - 1 through 15 (of 15 total)

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