con
(@conschneider)
Engineer
Hi there,
> Since the last update, the products images are not loading. Only a circle spinning but never loaded.
I think the right click on your site has been deactivated so I cannot use developer tools, but this behaviour usually happens with a Javascript conflict.
I recommend a conflict check.
For a conflict check, you activate a default theme such as Storefront or Twenty Nineteen and only the extension you want to test: WooCommerce.
* You can use https://ww.wp.xz.cn/plugins/health-check/ for this. It allows you to deactivate all plugins and activate a default theme just for your user session.
* Everyone else will see your site normally.
* Activate the plugin and enter the “troubleshooting mode”: /wp-admin/index.php?page=health-check&tab=troubleshoot. You can then do a test again. Troubleshooting mode also allows you to selectively toggle plugins back on.
* Here is a quick tutorial: https://docs.woocommerce.com/document/troubleshooting-using-health-check/ – The plugin requires a default theme like Twenty Seventeen present to work fully.
**Before you do that, please do make a full backup!**
Kind regards,
con
(@conschneider)
Engineer
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Kind regards,