Product import tool: upload to same folder structure

Hello barthdesigns,

Thank you for contacting WooCommerce support.

I understand you want to maintain the original folder structure for imported product images, but WooCommerce still uploads them to the current month’s folder.

Please note that custom code is not covered by our support policy.
I recommend consulting a developer or posting your question in the Woo Community Slack for further guidance.

Let me know if you have any questions.

Best regards.

Hi @barthdesigns,

It sounds like WordPress is appending -1 to the image filenames during import due to the way it handles media uploads. Even on a fresh install, this can happen for a few reasons. One possibility is that WordPress automatically scales images that exceed 2560px in width or height, appending -scaled to the filename. Another reason could be temporary file conflicts—WordPress creates temporary files during import, and if a file with the same name exists in the system, even if not visible in the Media Library, it may append -1 to prevent duplication. Additionally, there could be ghost files in the database or server cache interfering with the upload, even if the uploads folder appears empty.

To work around this, you can try manually uploading the images via the Media Library before importing your CSV and then mapping the images using their URLs. Checking for any server-side caching and clearing it might also help.

Thank you.