Product Page View

Resolved sgallery
(@sgallery)

3 years, 5 months ago

Please see the SS I’m having this thing in my back end with products page

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

(@xue28)

Thanks for reaching out!

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

Peter Lawrenson

(@lorro)

3 years, 5 months ago

This is caused by the Yoast plugin which is trying to squeeze extra columns into the product table. The table has a fixed column size layout by default, so it does not respond well to the addition of extra columns.

Either:

Go to screen options, top right of the page, and uncheck columns you don’t need. The remaining columns may fit better.

Or:

Apply some css to the table to change the table layout to auto. Your browser should then make a good job of arranging the column widths to best suit the available width. The css to apply is:

.wp-list-table.fixed {
    table-layout: auto;
}

This is admin-side css. Most css plugins add css to the public pages only, and they won’t do for this problem. You’ll need an admin-side css plugin, such as:

https://ww.wp.xz.cn/plugins/admin-css-mu/

https://ww.wp.xz.cn/plugins/add-admin-css/
This still works fine for me despite the out-of-date warning.

Thread Starter

sgallery

(@sgallery)

3 years, 5 months ago

`
### WordPress Environment ###

WordPress address (URL): https://sgallery.ae
Site address (URL): https://sgallery.ae
WC Version: 7.2.2
REST API Version: ✔</img> 7.2.2
WC Blocks Version: ✔</img> 8.9.2
Action Scheduler Version: ✔</img> 3.5.2
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.13
PHP Post Max Size: 2 GB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 2 GB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

### Database ###

WC Database Version: 7.2.2
WC Database Prefix: oRg_
Total Database Size: 36.07MB
Database Data Size: 30.01MB
Database Index Size: 6.06MB
oRg_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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oRg_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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oRg_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oRg_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
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oRg_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oRg_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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### Post Type Counts ###

attachment: 1524
awsm_job_application: 1
awsm_job_openings: 4
cms_block: 48
customize_changeset: 1
elementor_library: 1
mc4wp-form: 2
nav_menu_item: 83
page: 41
popup: 2
popup_theme: 8
popupbuilder: 2
portfolio: 9
post: 1
product: 28
product_variation: 36
revision: 254
shop_order: 7
woodmart_sidebar: 1
woodmart_size_guide: 1
wp_global_styles: 1
wpcf7_contact_form: 4
wpcode: 3
wpsl_stores: 2

### Security ###

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

### Active Plugins (27) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.14
Akismet Anti-Spam: by Automattic – 5.0.2
Bluehost: by Bluehost – 2.12.15
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.7.2
Elementor: by Elementor.com – 3.9.2
Essential Addons for Elementor: by WPDeveloper – 5.5.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.11.0
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.6.0
Jetpack: by Automattic – 11.6
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.12
OptinMonster: by OptinMonster Popup Builder Team – 2.11.1
Popup Builder: by Sygnoos – 4.1.14
Slider Revolution: by ThemePunch – 6.6.8
Safe SVG: by 10up – 2.0.3
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.1.0
WooCommerce: by Automattic – 7.2.2
Woodmart Core: by  – 1.0.35
Yoast SEO Premium: by Team Yoast – 19.6
Yoast SEO: by Team Yoast – 19.13
WP Job Openings: by AWSM Innovations – 3.3.3
WP Mail SMTP: by WPForms – 3.7.0
WP Store Locator: by Tijmen Smit – 2.2.235
WPML Media: by OnTheGoSystems – 2.7.1
WPML String Translation: by OnTheGoSystems – 3.2.3

### Inactive Plugins (3) ###

OTGS Installer: by OnTheGoSystems – 3.0.4
W3 Total Cache: by BoldGrid – 2.2.9
WP phpMyAdmin: by Puvox.software – 5.2.0.7

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.2
SSO: by Garth Mortensen
Mike Hansen – 0.4


### Settings ###

API Enabled: –
Force SSL: –
Currency: AED (د.إ)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔</img>
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #14346 - /shop/
Cart: #14347 - /cart/
Checkout: #14348 - /checkout/
My account: #14349 - /my-account/
Terms and conditions: #14069 - /polices/

### Theme ###

Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔</img>
Parent Theme Name: Woodmart
Parent Theme Version: 7.0.4
Parent Theme Author URL: http://themeforest.net/user/xtemos
WooCommerce Support: ✔</img>

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.1
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

Outdated Templates: ❌</img>
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2023-01-02 12:51:25 +04:00
Options: ✔</img>
Notes: 53
Onboarding: completed

### Action Scheduler ###

Complete: 341
Oldest: 2022-12-02 18:16:04 +0400
Newest: 2023-01-02 16:16:03 +0400

Failed: 39
Oldest: 2022-12-07 16:24:08 +0400
Newest: 2023-01-01 23:13:40 +0400

Pending: 3
Oldest: 2023-01-02 17:50:47 +0400
Newest: 2023-01-02 23:13:40 +0400


### Status report information ###

Generated at: 2023-01-02 16:16:09 +04:00
`

xue28 (woo-hc)

(@xue28)

3 years, 5 months ago

Hi @sgallery

Thanks for sharing the System Status Report.

Just to confirm, have you tried to switch to default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then please go ahead with performing the full conflict test as suggested above for us to check what is the causing the conflict here.

Let us know how it goes!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Product Page View’ is closed to new replies.