Product rating missing

  • Resolved michaelgimm

    (@michaelgimm)


    7 years, 3 months ago

    Hi everyone

    My product ratings have disappeared. I am not exactly sure when this happened, but they are gone now. I have done some testing on my staging site: staging2.weensu.dk by disabling ALL plugins except WooCommerce. Also tried deleting WooCommerce and installing a new one. Also changed theme to twenty seventeen.

    My settings in Woocommerce is set to allow ratings. My settings in WordPress are set to allow comments.

    I found this through Google developer console that might be related to this issue. Does this make sense to any of you?:

    /* <![CDATA[ */
    var wc_single_product_params = {“i18n_required_rating_text”:”V\u00e6lg venligst en bed\u00f8mmelse”,”review_rating_required”:”yes”,”flexslider”:{“rtl”:false,”animation”:”slide”,”smoothHeight”:true,”directionNav”:false,”controlNav”:”thumbnails”,”slideshow”:false,”animationSpeed”:500,”animationLoop”:false,”allowOneSlide”:false},”zoom_enabled”:”1″,”zoom_options”:[],”photoswipe_enabled”:”1″,”photoswipe_options”:{“shareEl”:false,”closeOnScroll”:false,”history”:false,”hideAnimationDuration”:0,”showAnimationDuration”:0},”flexslider_enabled”:”1″};
    /* ]]> */

    Cheers
    Michael

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    7 years, 2 months ago

    Hi @michaelgimm

    try switching back to a default theme like Twenty Nineteen and disable all plugins except for WooCommerce to see if this resolves the issue. If so, then re-enable each one at a time until you find the one that’s causing the conflict.

Viewing 1 replies (of 1 total)

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