Product section from admin panel disappears after activating plugin

  • Resolved jacob7796

    (@jacob7796)


    7 years, 10 months ago

    Hello,

    I, ve tried your plugin yesterday all seems to work perfectly, google analytics scripts are included everywhere i need to, but I noticed afternoon my category “products” dissapeared from admin menu panel.

    So now I can’t really do both, editing products or google analytics i must choose.

    Is there somehow easyfix for this ?
    to prevent my products not disappear from admin panel after activating plugin ?

    Thank you.

    • This topic was modified 7 years, 10 months ago by jacob7796.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    7 years, 10 months ago

    Hi Jacob,

    Thank you for contacting us!

    We did a quick look of your store & found 2 Google Analytics script on your store
    Manually & Via some other plugin.

    So we assume that, since you have implemented analytics script using another plugin, you haven’t enabled the option “Add Global Site Tracking code” from our plugin & that’s why you are facing this issue.

    Reason:

    With the last 3 updates, we are using new analytics tracking method “gtag.js” so we suggest you to remove the GA script manually added in your store & enable the option “Add Global Site Tracking code”

    The other plugin, which adds GA script in your store is also providing gtag.js support so you can also enable gtag.js option from their plugin in case you don’t want to enable the option from our plugin.

    Hope this helps!

    Thanks & Regards,

    Thread Starter jacob7796

    (@jacob7796)

    7 years, 10 months ago

    Hello,
    thank you for reply
    I did what you said and it’s still dissapears after activating plugin.
    Like what is outlined in this image dissapears.

    Plugin Author Conversios

    (@tatvic)

    7 years, 10 months ago

    Hi Jacob,

    In this case, we need to take a deep look so We request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further.

    Regards,

    Plugin Author Conversios

    (@tatvic)

    7 years, 10 months ago

    Closing this thread since the issue has been resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

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