Product Thumbnail Media Libray size

  • Resolved efdi

    (@efdi)


    3 years, 6 months ago

    Hello!

    So lately I’ve been having a problem with Media Library and Woocommerce. Whenever i upload a new image and set it as a featured image for a product, when shown on the product page or home page the thumbnail image size for the product is 1665×2064, the full image size, not my thumbnail size of 262×328. This causes really sluggish site performance when multiple products are shown. 🙁 It is also not visually obvious, as the wrapper keeps things appearing normal, but the resolution is actually huge.

    Also, this does not affect already uploaded pictures for old products and only affects the site in desktop mode, mobile is unaffected. It is a recent issue, i’ve been having this site since 2017 and never had this before.

    You can see on this page, the first products have 1665×2064 resolution, despite being thumbnails – https://dinoshop.ro/categorie-produs/fosile/fosile-diverse/

    Anyone have any idea how this can be fixed? Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Igor H

    (@ihereira)

    3 years, 6 months ago

    Hello,

    If you visit the site using another browser or device, does the issue persist? I am asking because I was unable to reproduce the issue from my end.


    Link to image: https://gifyu.com/image/S9eft
    Can you provide a screenshot of how it looks on your end, please? You can send the screenshot link via https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    • This reply was modified 3 years, 6 months ago by Igor H.
Viewing 1 replies (of 1 total)

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