• Resolved dugswife

    (@dugswife)


    I volunteer for this organization. I am not a web person – but can generally find my way around. However I am stumped. (That link below is a preview link as it’s not live yet – so don’t know if you can see it. Here is a screen shot. https://drive.google.com/file/d/19TV1DLlpToT_cB6REEDI1w8xzLPSMWCg/view?usp=sharing)

    Essentially I have an event. There are day passes adults, day passes child, weekend pass adult, weekend pass child and all have different prices. I also have add-on classes. How can I put all of these variations on this event and be able to select only the ones I need instead of a variation on each kind of ticket?

    • This topic was modified 2 years, 3 months ago by dugswife.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @dugswife,

    From your explanation, I understand you need a way to manage different ticket types and add-on classes for an event. WooCommerce has a perfect solution for this – the Product Add-Ons extension. This extension allows you to add extra options to products which your customers can select. For example, you can offer additional classes as an add-on to the basic event ticket.

    For the different types of tickets (adult, child, day pass, weekend pass), you can use WooCommerce’s variable product feature. This feature allows you to create specific products with several variations, each of which may have a different price.

    If you’re unfamiliar with these features, I’d recommend checking out our documentation on how to set up Product Add-Ons and Variable Products.

    Alternatively, you can use a plugin like Events Manager or Tickets for WooCommerce to sell and manage tickets.

    I hope this clarifies your concern. If you have any other questions or need further clarification, don’t hesitate to ask.

    Thread Starter dugswife

    (@dugswife)

    Shameem, thank you so much! The Product Add-on works great for our needs. I have this thing figured out for the most part. HOWEVER – can you help me with one thing? When I select an add-on it shows it at the correct price $20 and no discount. I add to the cart. But when I view the cart it shows a line item for that add-on with a +$5 instead of +20. It’s using the member discount I have set up on the product itself. The total is still correct – but I imagine this will confuse someone checking out. Is there a way I can fix this? (See screenshot)

    Screenshot here: https://drive.google.com/file/d/1yv2ND7LMzeR8FXxDAI7fABvpg_-hnSRN/view?usp=sharing

    Product On Website: https://northtexasmycology.org/product-category/events/

    Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @dugswife,

    It’s great to hear that the product add-on works for you! Thanks for letting us know.

    By the way, after checking your website, everything is working fine on my end.

    However, if you still have this issue and need further assistance, please open a support request for us to investigate further about your issue.

    Make sure to include a link to this thread, so we know what has been done already.

    Thanks!

    Thread Starter dugswife

    (@dugswife)

    You see it correctly because you don’t have a membership attached to your test. I will open a ticket and link this convo. I greatly appreciate you!

    Hey there 👋

    Ah – thanks for clarifying!

    Since further support will be provided internally, I’ll go ahead and mark this as resolved.

    However, feel free to create a new topic if you need any further help with WooPayments.

    Also, if you have a minute, we’d love it if you could leave us a review:

    https://ww.wp.xz.cn/support/plugin/woocommerce-payments/reviews/

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

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