Products Disappeared After Activating Plugin

  • Resolved grayfox25

    (@grayfox25)


    5 years, 2 months ago

    Hi, I recently activated your plugin and almost 95% of my products disappeared from shop. Can you pls help me with this issue. When I deactivate plugin, they come back

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    5 years, 2 months ago

    Hi @grayfox25 ,

    Apologies for a delayed reply and the issue faced by you.

    1. Could you please share WooCommerce System Report? It can be found – WP Admin > WooCommerce > Status > Get System Report.

    2. Also, it might be the case where this issue might be occurring due to Javascript code conflict with some other plugin. Could you please do the following and let us know its result:

      Activate auction plugin.
      Then one by one, please deactivate other plugin installed on your website and see if this error goes away. When you find the plugin on whose deactivation, this error goes away, then please share with us the plugin name so that we can test ourselves and check the issue.

    We will wait for the response.

    Regards,
    Nitesh

    Plugin Author Nitesh

    (@nitesh_singh)

    5 years, 2 months ago

    Hi @grayfox25 ,

    Could you please read our previous response and let us know.

Viewing 2 replies - 1 through 2 (of 2 total)

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