• Resolved scenteddreams

    (@scenteddreams)


    Hi, Wepos is installed as indicated. When i click on view POS, it opens but no products is displayed. The blue circle keeps in flashing without loading any products. Is there anything additional which needs to be done?

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  • Hello @scenteddreams,

    We would like to inform you that we have not identified any issues locally. Therefore, we assume that this error may be occurring due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

    1. Deactivate all plugins except wePOS Lite and WooCommerce.
    2. Switch to a stable theme, such as Storefront.
    3. Clear your site cache as well as the browser cache, and then try again.

    If the issue is resolved, it indicates a conflicting plugin or theme installed on your website. To identify the responsible plugin/theme, it is recommended that a thorough conflict test be carried out. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

    Thanks!

    Hello @scenteddreams,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Products not loaded’ is closed to new replies.