Products not syncing

Resolved

(@lapala)

Hi there
I installed “the “Google Listings & Ads” and connected all accounts. Everything went fine. The products are marked as “Sync and who” but there Status is “not synced” for five days now.

When I try to manually sync all products at https://fusspflege-liliana-sonderegger.ch/wp-admin/admin.php?page=connection-test-admin-page i get the follwoing error message:

Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.

WooCommerce Status report

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### WordPress Environment ###

WordPress address (URL): https://fusspflege-liliana-sonderegger.ch
Site address (URL): https://fusspflege-liliana-sonderegger.ch
WC Version: 8.1.0
REST API Version: ✔ 8.1.0
WC Blocks Version: ✔ 10.9.3
Action Scheduler Version: ✔ 3.6.2
Log Directory Writable: ✔
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 64 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.41-log-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 8.1.0
WC Database Prefix: wpkw_
Datenbank-Gesamtgröße: 26.95MB
Datenbank-Datengröße: 18.33MB
Datenbank-Indexgröße: 8.62MB
wpkw_woocommerce_sessions: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
wpkw_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpkw_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpkw_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpkw_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wpkw_gla_attribute_mapping_rules: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_gla_budget_recommendations: Daten: 0.20MB + Index: 0.11MB + Engine InnoDB
wpkw_gla_merchant_issues: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_gla_shipping_rates: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_gla_shipping_times: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_loginizer_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_automations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_automation_runs: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
wpkw_mailpoet_automation_run_logs: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_mailpoet_automation_run_subjects: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_automation_triggers: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_automation_versions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_dynamic_segment_filters: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_feature_flags: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_forms: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_log: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_newsletters: Daten: 0.03MB + Index: 0.05MB + Engine InnoDB
wpkw_mailpoet_newsletter_links: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_mailpoet_newsletter_option: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_newsletter_option_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_newsletter_posts: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_newsletter_segment: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_newsletter_templates: Daten: 2.52MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_scheduled_tasks: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
wpkw_mailpoet_scheduled_task_subscribers: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_segments: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_sending_queues: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_settings: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_statistics_bounces: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_mailpoet_statistics_clicks: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_mailpoet_statistics_forms: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_statistics_newsletters: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_statistics_opens: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
wpkw_mailpoet_statistics_unsubscribes: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_mailpoet_statistics_woocommerce_purchases: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
wpkw_mailpoet_stats_notifications: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_subscribers: Daten: 0.02MB + Index: 0.23MB + Engine InnoDB
wpkw_mailpoet_subscriber_custom_field: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_subscriber_ips: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_subscriber_segment: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_subscriber_tag: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_mailpoet_tags: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_user_agents: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_mailpoet_user_flags: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_options: Daten: 2.14MB + Index: 0.14MB + Engine InnoDB
wpkw_postmeta: Daten: 1.52MB + Index: 0.14MB + Engine InnoDB
wpkw_posts: Daten: 1.52MB + Index: 0.06MB + Engine InnoDB
wpkw_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_term_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_tm_taskmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_tm_tasks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_usermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wpkw_wc_admin_note_actions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
wpkw_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_orders: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
wpkw_wc_orders_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_order_addresses: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpkw_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_order_operational_data: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpkw_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wpkw_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkw_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_yoast_indexable: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
wpkw_yoast_indexable_hierarchy: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkw_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkw_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkw_yoast_seo_links: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 188
custom_css: 1
et_footer_layout: 1
mailpoet_page: 1
nav_menu_item: 5
page: 20
post: 3
product: 30
revision: 11
shop_order: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (14) ###

Backuply: von Softaculous – 1.1.8
Classic Editor: von WordPress-Mitwirkende – 1.6.3
FileOrganizer: von Softaculous Team – 1.0.3
Google Listings and Ads: von WooCommerce – 2.5.6
GoSMTP: von Softaculous Team – 1.0.4
Loginizer: von Softaculous – 1.8.1
MailPoet: von MailPoet – 4.27.0
Pinterest für WooCommerce: von WooCommerce – 1.3.10
DSGVO Pixelmate: von Christian Wedel – 4.3.4
Simple Custom Post Order: von Colorlib – 2.5.6
WooCommerce Stripe-Gateway: von WooCommerce – 7.6.0
WooCommerce: von Automattic – 8.1.0
Yoast SEO: von Team Yoast – 21.1
WP-Optimize - Clean, Compress, Cache: von David Anderson
Ruhani Rabin
Team Updraft – 3.2.18


### Inactive Plugins (0) ###


### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: CHF (CHF)
Currency Position: left_space
Thousand Separator: '
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop-Basis: #596 - /shop/
Warenkorb: #569 - /warenkorb/
Kasse: #570 - /kasse/
Mein Konto: #571 - /mein-konto/
Allgemeine Geschäftsbedingungen: #572 - /allgemeine-geschaeftsbedingungen/

### Theme ###

Name: Divi
Version: 4.22.1
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-09-16 09:41:00 +02:00
Options: ✔
Notes: 90
Onboarding: completed

### MailPoet ###

Sending Method: MailPoet
Send all site's emails with: Aktuelle Versandmethode
Task Scheduler method: Action Scheduler
Cron ping URL: https://fusspflege-liliana-sonderegger.ch?mailpoet_router&endpoint=cron_daemon&action=ping

### Action Scheduler ###

Abgeschlossen: 8.659
Oldest: 2023-08-15 14:50:40 +0200
Newest: 2023-09-15 14:47:23 +0200

Fehlgeschlagen: 4
Oldest: 2023-06-15 14:43:02 +0200
Newest: 2023-07-20 14:17:43 +0200

Ausstehend: 7
Oldest: 2023-09-15 14:49:23 +0200
Newest: 2023-09-16 11:18:59 +0200


### Status report information ###

Generated at: 2023-09-15 14:47:59 +02:00

Viewing 1 replies (of 1 total)

Tamrat A. (woo-hc)
(@bisratlearn)

2 years, 8 months ago
Hi @lapala

I installed “the “Google Listings & Ads” and connected all accounts. Everything went fine. The products are marked as “Sync and who” but there Status is “not synced” for five days now.

When I try to manually sync all products at https://fusspflege-liliana-sonderegger.ch/wp-admin/admin.php?page=connection-test-admin-page i get the follwoing error message: “Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.”

I see you’ve set up the “Google Listings & Ads” plugin and connected all accounts successfully. However, you’re having trouble with your products not syncing and receiving an error message that the Google Merchant Center hasn’t been set up correctly.

To address this, I’d recommend taking these steps:
1. Go to your WordPress dashboard and select Marketing > Google Listings & Ads > Settings.
2. Click on the “Disconnect from all accounts” button to unlink all the associated accounts from the Google Listings & Ads plugin.
3. Once you’ve done that, reconnect your accounts. During this process, ensure you follow the prompts and enter all the details accurately, particularly those concerning the Google Merchant Center.
After completing these steps, try to manually sync your products again. If set up correctly, your products should sync without any issues. For further assistance, here’s a handy guide on 👉 Google Listings & Ads: Common errors and how to resolve them

If you’re still encountering issues, we might need to dig a little deeper. Please share any additional error messages or problems you come across during the process. This will help us pinpoint the issue more effectively.

I hope this helps! Don’t hesitate to reach out if you need more assistance.

Viewing 1 replies (of 1 total)

The topic ‘Products not syncing’ is closed to new replies.

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