• Resolved lapala

    (@lapala)


    Hi there
    I installed “the “Google Listings & Ads” and connected all accounts. Everything went fine. The products are marked as “Sync and who” but there Status is “not synced” for five days now.

    When I try to manually sync all products at https://fusspflege-liliana-sonderegger.ch/wp-admin/admin.php?page=connection-test-admin-page i get the follwoing error message:

    Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.

    WooCommerce Status report

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://fusspflege-liliana-sonderegger.ch
    Site address (URL): https://fusspflege-liliana-sonderegger.ch
    WC Version: 8.1.0
    REST API Version: ✔ 8.1.0
    WC Blocks Version: ✔ 10.9.3
    Action Scheduler Version: ✔ 3.6.2
    Log Directory Writable: ✔
    WP Version: 6.3.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.87.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.41-log-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 8.1.0
    WC Database Prefix: wpkw_
    Datenbank-Gesamtgröße: 26.95MB
    Datenbank-Datengröße: 18.33MB
    Datenbank-Indexgröße: 8.62MB
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    ### Post Type Counts ###
    
    attachment: 188
    custom_css: 1
    et_footer_layout: 1
    mailpoet_page: 1
    nav_menu_item: 5
    page: 20
    post: 3
    product: 30
    revision: 11
    shop_order: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Backuply: von Softaculous – 1.1.8
    Classic Editor: von WordPress-Mitwirkende – 1.6.3
    FileOrganizer: von Softaculous Team – 1.0.3
    Google Listings and Ads: von WooCommerce – 2.5.6
    GoSMTP: von Softaculous Team – 1.0.4
    Loginizer: von Softaculous – 1.8.1
    MailPoet: von MailPoet – 4.27.0
    Pinterest für WooCommerce: von WooCommerce – 1.3.10
    DSGVO Pixelmate: von Christian Wedel – 4.3.4
    Simple Custom Post Order: von Colorlib – 2.5.6
    WooCommerce Stripe-Gateway: von WooCommerce – 7.6.0
    WooCommerce: von Automattic – 8.1.0
    Yoast SEO: von Team Yoast – 21.1
    WP-Optimize - Clean, Compress, Cache: von David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.18
    
    
    ### Inactive Plugins (0) ###
    
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CHF (CHF)
    Currency Position: left_space
    Thousand Separator: '
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: ✔
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop-Basis: #596 - /shop/
    Warenkorb: #569 - /warenkorb/
    Kasse: #570 - /kasse/
    Mein Konto: #571 - /mein-konto/
    Allgemeine Geschäftsbedingungen: #572 - /allgemeine-geschaeftsbedingungen/
    
    ### Theme ###
    
    Name: Divi
    Version: 4.22.1
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-09-16 09:41:00 +02:00
    Options: ✔
    Notes: 90
    Onboarding: completed
    
    ### MailPoet ###
    
    Sending Method: MailPoet
    Send all site's emails with: Aktuelle Versandmethode
    Task Scheduler method: Action Scheduler
    Cron ping URL: https://fusspflege-liliana-sonderegger.ch?mailpoet_router&endpoint=cron_daemon&action=ping
    
    ### Action Scheduler ###
    
    Abgeschlossen: 8.659
    Oldest: 2023-08-15 14:50:40 +0200
    Newest: 2023-09-15 14:47:23 +0200
    
    Fehlgeschlagen: 4
    Oldest: 2023-06-15 14:43:02 +0200
    Newest: 2023-07-20 14:17:43 +0200
    
    Ausstehend: 7
    Oldest: 2023-09-15 14:49:23 +0200
    Newest: 2023-09-16 11:18:59 +0200
    
    
    ### Status report information ###
    
    Generated at: 2023-09-15 14:47:59 +02:00
    
Viewing 1 replies (of 1 total)
  • Hi @lapala

    I installed “the “Google Listings & Ads” and connected all accounts. Everything went fine. The products are marked as “Sync and who” but there Status is “not synced” for five days now.

    When I try to manually sync all products at https://fusspflege-liliana-sonderegger.ch/wp-admin/admin.php?page=connection-test-admin-page i get the follwoing error message: “Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.”

    I see you’ve set up the “Google Listings & Ads” plugin and connected all accounts successfully. However, you’re having trouble with your products not syncing and receiving an error message that the Google Merchant Center hasn’t been set up correctly.

    To address this, I’d recommend taking these steps:

    1. Go to your WordPress dashboard and select Marketing > Google Listings & Ads > Settings.
    2. Click on the “Disconnect from all accounts” button to unlink all the associated accounts from the Google Listings & Ads plugin.
    3. Once you’ve done that, reconnect your accounts. During this process, ensure you follow the prompts and enter all the details accurately, particularly those concerning the Google Merchant Center.

    After completing these steps, try to manually sync your products again. If set up correctly, your products should sync without any issues. For further assistance, here’s a handy guide on 👉 Google Listings & Ads: Common errors and how to resolve them

    If you’re still encountering issues, we might need to dig a little deeper. Please share any additional error messages or problems you come across during the process. This will help us pinpoint the issue more effectively.

    I hope this helps! Don’t hesitate to reach out if you need more assistance.

Viewing 1 replies (of 1 total)

The topic ‘Products not syncing’ is closed to new replies.